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Z270 Extreme 4 and ASRRGBLED

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
Printed Date: 27 Mar 2023 at 3:23pm
Software Version: Web Wiz Forums 12.04 -

Topic: Z270 Extreme 4 and ASRRGBLED
Posted By: Zeet
Subject: Z270 Extreme 4 and ASRRGBLED
Date Posted: 12 Dec 2019 at 8:11am
Hi There,

I have the Z270 Extreme 4 Board
BIOS: 2.70

Can't seem to get the ASRRGBLED software to work. Really want the Polychrome software to game sync with other programs.

The only way I can get control of the RGB lights is if I uninstall and download the simple RGB LED software.

Any advice on how to get this program to work?

I receive error: 0xFFFB
"There is no Asr VGA card and Asr USB LED Header!"

Would love to get this all sync up to complete my build. Thanks :)

Posted By: mykwee88
Date Posted: 13 Dec 2019 at 7:34pm
I have the same issue on my Z370 fatal1ty Gaming K6 board. I'm using Team Group Delta RGB sticks but i cannot control... it just says "There is no Asr VGA card and Asr USB LED Header"

Posted By: Zeet
Date Posted: 14 Dec 2019 at 8:20am
Bumping this back up if anyone has some info.

Posted By: ASRock_TSD
Date Posted: 18 Dec 2019 at 11:33am
Dear Zeet and mykwee88,

Thanks again for using ASRock forum.

To sync the RGB with the ASRock motherboard, kindly check if the devices that you are using has the mark of "ASRock PolychromeRGB."

For further information, please refer to the link below:

With thanks,

Posted By: Ungetoastet
Date Posted: 05 Dec 2020 at 6:48pm
Has someone found a solution? The Programm worked perfectly for me one month ago (except Razer Chroma Connectivity), then it suddently broke and showed me the "This utility is not for this Plattform"-Error(0xFFFF). Now I flashed the RGB Controller and its giving me the (OxFFFB) Error-"No ASR graphics card and USB Header". It previously working should show that my MB is compatible, right?
Greetings, Toast

Build: Ryzen 5 2600X; GTX 1660S; ASR B450 Pro4; 16GB@3200MHz

Posted By: AsRockAndRoll
Date Posted: 23 Apr 2021 at 5:00pm
Did you find a solution to this?

I have the argb kit for the deskmini.

Was working fine (including Chroma features) and then suddenly, same message as you.

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