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.Z390 Taichi Ultimate - No PS/2 Emu? Win 7 Install

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13149
Printed Date: 19 Jul 2025 at 10:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: .Z390 Taichi Ultimate - No PS/2 Emu? Win 7 Install
Posted By: twozerofoxtrot
Subject: .Z390 Taichi Ultimate - No PS/2 Emu? Win 7 Install
Date Posted: 15 Dec 2019 at 12:08am
Hello,

ASRock Z390 Taichi Ultimate
Intel i9900K
Corsair Vengeance LPX DDR4 2666 16GB (8x2)
Samsung 850 EVO 1TB
LiteOn DVD Drive

I'm trying to install Windows 7 from an optical disk drive, so no issues there.

Following the instructions listed here: http://www.asrock.com/microsite/win7install/, and really, specifically here https://youtu.be/lQq7YvfIujc?t=68 (starts at relative timestamp), I see that I don't have the option for PS/2 Emulation. Therefore, I don't have a way to manipulate the GUI to install Windows 7.

I thought about getting a PS2 Keyboard to just shortcut the issue, but they are actually nearly extinct; I can't find one locally and it leaves me with other questions such as:

1) Is this normal for this specific board? Does it not have the PS/2 Emulator support in the BIOS that other boards might have?
2) If the answer to #1 is "No," should I just RMA the board since it appears to be missing the proper BIOS options to complete the setup? I don't want to have this issue every time I need to install Windows 7

Right now I'm just hedging towards buying a copy of Win10 since going forward, on all newer builds I feel like I'm going to run into the same issue in one fashion or another. Obviously, I don't want to because of the cost.. but I feel like I've run out of options that don't cost some sort of time or money.

If anyone could answer my two questions above and/or offer any solid advice, I'd be very appreciative.

Thanks!



Replies:
Posted By: RLGL
Date Posted: 15 Dec 2019 at 11:26pm
You have just found out why the board does not support win 7. None of the boards today support 7. Win 7 is at EOL, Win 10 is a great replacement.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: twozerofoxtrot
Date Posted: 16 Dec 2019 at 12:03am
Yes, I do realize this.

It doesn't really answer my questions if the board itself is defective because it seems to be missing BIOS options?


Posted By: RLGL
Date Posted: 17 Dec 2019 at 8:57am
But is it really missing the option or was it removed.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: twozerofoxtrot
Date Posted: 19 Dec 2019 at 1:00pm
I'm honestly not even sure what this question is asking. How would I even know if the option was removed?

Anyhow, I bought Win 10 and I still had issues. Install Program kept freezing on load, so I gave up and RMA'd the board. Very disappointed in this product.



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