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X570 Phantom 4 Gaming - No Audio

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13173
Printed Date: 08 Aug 2025 at 7:42pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X570 Phantom 4 Gaming - No Audio
Posted By: lylaan
Subject: X570 Phantom 4 Gaming - No Audio
Date Posted: 17 Dec 2019 at 4:29am
After installing the Realteak audio driver provided on the X570 Panthom 4 Gaming support link, there is no audio at all... It doesn't even show up in the Device Manager... This is a clean Windows 10 install.



Is my motherboard DOA?



Replies:
Posted By: Ray62
Date Posted: 17 Dec 2019 at 7:19am
Is audio support enabled in the bios?

Can you see see audio controller in the device manager under system devices (Péripheriques système)

Action->Look for changed hardware
- Do the audio device(s) come up?


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Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: VeritechFighter
Date Posted: 12 Mar 2020 at 10:11am
Just bought my Phantom Gaming 4 X570 today, and installed everything and no sound tried everything in the bios to uninstalling the drivers to reinstalling the drivers and nothing I am wondering if it is a manufaturers defect? I am running a 2700X Ryzen 7 on mine with 64 Gig ram, a Rog Strix 1070TI 8 gig, a 5TB HDD Storage , a M.2 525gig ssd OS, and a 1TB Gaming SSD. I just dont get why there is no audio.


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UILLEAM
ASROCK Phantom Gaming 4 X570,
64 GIG ram, Asus ROG Strix 1070TI 8gig, 5TB storage, 525 SSD OS, 1TB Games.



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