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Z390 Taichi static sound

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13257
Printed Date: 04 Aug 2025 at 8:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z390 Taichi static sound
Posted By: Neph
Subject: Z390 Taichi static sound
Date Posted: 26 Dec 2019 at 5:56am
Hi!

I've got a new PC (see specs below) and I noticed that there's a lot of static/buzzing sound in my headphones, including a high-pitched sound that "goes up and down". It gets louder when I move the mouse and it gets really annoying up to a point that it's giving me a headache and I can't use my headphones anymore - even on low-ish volume.
It's base sound is similar to the sound you hear when you're wearing cheap headphones while walking through [URL=https://5.imimg.com/data5/PD/YY/MY-2994193/anti-shoplifting-devices-500x500.jpg]these[/URL] anti-shoplifting devices.

Specs:
- Win 10
- Z390 Taichi
- i9-9900k
- MSI Gaming X GTX 1070 (in PCIe 2)
- Crucial Ballistix Sport LT 32gb
- Logitech X-140
- Roccat Nyth
- Roccat Horde

BT and Wifi are disabled (antennas aren't screwed in).

I used the speakers, the headphone, mouse and keyboard on my old PC too and I didn't experience the problem there. The speakers are plugged into the rear audio port (green) of the motherboard and the headphones are plugged into the speakers.

I replugged the audio cable - didn't help.
I removed nVidia's HD audio driver - didn't help.
I unplugged mouse+keyboard - it's still there.
I unplugged the headphones - still there when I turn the speakers up to the max.

How do I fix this?
Is this a problem with audio drivers?



Replies:
Posted By: RLGL
Date Posted: 26 Dec 2019 at 10:23pm
Is the OS a fresh install? If not, that may fix the issue.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: Neph
Date Posted: 30 Dec 2019 at 2:53am
@RLGL
Yes, it's a completely fresh Win 10 install with the latest bios and the lastest drivers.


Posted By: ASDude
Date Posted: 27 Feb 2020 at 12:43am
If you know how, you might have to clear the bios and set it up again.

I have a sound issue to but it's different.


Posted By: ASDude
Date Posted: 27 Feb 2020 at 12:46am
Forgot to mention, are you using the latest Realtek drivers?
Also have you tried using the audio on the front panel of your system?


Posted By: ASDude
Date Posted: 29 Mar 2020 at 1:24am
My sound issue was fixed by updating the bios from P4.2 to P4.3.
Why that update fixed the problem I have no idea.
Maybe the original bios loading from the manufacturer was glitched.



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