Intel Motherboards - ASRock Polychrome not working

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ASRock Polychrome not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13298
Printed Date: 04 Aug 2025 at 2:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock Polychrome not working

Posted By: StratosWraithe
Subject: ASRock Polychrome not working
Date Posted: 31 Dec 2019 at 8:00am

Hello,

I purchased my new PC last month, and Polychrome was working fine until about a week and a half ago.
All features through Polychrome worked beautifully.
After a Windows update, the lights refused to turn on at all.

I've tried updating everything I can through your site:
- All ASRock BIOS and Utility updates
- Polychrome v 1.0.63
- GPU updates
- All additional Windows updates

Lights still don't work, my tower is just dark.

Is there anything else I can do, or is this on yours/Microsoft's dev side?
If dev, is there an ETA for fix?

Thanks!