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Z170 Extreme 7+ SATA AHCI Error

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13300
Printed Date: 04 Aug 2025 at 5:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z170 Extreme 7+ SATA AHCI Error
Posted By: gryphen
Subject: Z170 Extreme 7+ SATA AHCI Error
Date Posted: 31 Dec 2019 at 9:43am
Noticed that I have an I/O adapter hardware error showing up under device manager, it is for PCI bus 0, device 3, function 0 and is a Standard SATA AHCI Controller (IDE ATA/ATAPI controller)

Hardware ID's
PCI\VEN_1095&DEV_0242&SUBSYS_4EE08197&REV_01
PCI\VEN_1095&DEV_0242&SUBSYS_4EE08197
PCI\VEN_1095&DEV_0242&CC_010601
PCI\VEN_1095&DEV_0242&CC_0106

Status
01802400
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

Problem status
An I/O adapter hardware error has occurred.
C00000C2

Any idea what the issue could be? Is it a known error for the MOBO?





Replies:
Posted By: badbri
Date Posted: 01 Jan 2020 at 10:29am
What OS are you running and what is connected to your SATA ports ?

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https://www.passmark.com/baselines/V9/display.php?id=99573335296


Posted By: gryphen
Date Posted: 01 Jan 2020 at 11:01am
Win10 64bit Build 19536.rs_prerelease.191211-1446

In Device Manager views by attachment, there is the following:

1. Nothing attached to the faulting controller,
2. On the Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller are a DVD,2xSSD's and a std disk drive
3. On one of the other Standard SATA AHCI Controllers there are two std hard drives
4. There is another Standard SATA AHCI Controller with nothing attached


Posted By: badbri
Date Posted: 01 Jan 2020 at 11:17am
You are running a preview release of Win 10 Dec 2019. If you have problems you need to check MS:
https://answers.microsoft.com/en-us/insider/forum/all/rs-prerelease-build-19536-is-live-to-fast/da644608-c37b-4e7a-abdb-4e89a1c0ab61?page=1

Beta and pre-release versions of MS Windows are not supported in these forums.

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https://www.passmark.com/baselines/V9/display.php?id=99573335296


Posted By: gryphen
Date Posted: 01 Jan 2020 at 11:26am
Problem existed BEFORE the change of OS, but since latest STD Win10 64bit release


Posted By: badbri
Date Posted: 01 Jan 2020 at 11:40am
You should have reported back when you first found it if it was under a standard Win10 release. The official Win 10 releases are listed here:
https://docs.microsoft.com/en-us/windows/release-information/
The one you are running is not RTM or retail. You can contact tech direct here: http://forum.asrock.com/forum_posts.asp?TID=5265&title=howto-contact-tech-support


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https://www.passmark.com/baselines/V9/display.php?id=99573335296



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