Intel Motherboards - Asrock not replying to support tickets

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Asrock not replying to support tickets

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13309
Printed Date: 04 Aug 2025 at 12:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock not replying to support tickets

Posted By: Urosh
Subject: Asrock not replying to support tickets
Date Posted: 31 Dec 2019 at 9:28pm

Why is asrock not replying to support tickets, over the last few months ive politely sent 3 support tickets regarding my problems with z370 extreme 4 and all i got was automated email response to lett me know they have received my email. This is very poor customer service and im really disapointed.

Replies:

Posted By: badbri
Date Posted: 01 Jan 2020 at 11:06am

What is your problem with your z370 ?
I have two and might be able to help unless: you are overclocking or using unsupported hardware, cannot help you there.

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https://www.passmark.com/baselines/V9/display.php?id=99573335296

Posted By: Urosh
Date Posted: 01 Jan 2020 at 12:09pm

Hello badbri, ty for trying to help, here is my post http://forum.asrock.com/forum_posts.asp?TID=13308&title=z370-extreme-4-audio-driver-problems