Rx5700 xt challenger
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=13318
Printed Date: 10 May 2024 at 7:26pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Rx5700 xt challenger
Posted By: cooksterni
Subject: Rx5700 xt challenger
Date Posted: 02 Jan 2020 at 7:34am
When I try to update my vbios all I get is an error to say that it failed. Website doesn't help with trouble shooting. Does the card ship with the latest bios now as I only bought it last month and perhaps that is why? I'm not sure where I can see what vbios I have on the card. Any help would be greatly appreciated.
Thanks
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Replies:
Posted By: ASRock_TSD
Date Posted: 03 Jan 2020 at 11:00am
Dear Cooksterni,
Thank you for choosing ASRock.
You can check the VBIOS version under GPU-Z. New VBIOS version is 017.001.000.049.900121.
Thank you! Yours truly, ASRock TSD
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Posted By: cooksterni
Date Posted: 03 Jan 2020 at 10:38pm
I do not have that bios version, I have 017.001.000.049.033862
Any ideas why it is failing to update? It gives me no error codes just says failed on the CMD prompt screen
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Posted By: ASRock_TSD
Date Posted: 07 Jan 2020 at 10:26am
Dear Cooksterni,
Please follow the link?™s steps to update VBIOS. https://www.asrock.com/support/BIOSVGA.asp?cat=Challenger If still not work, please provide the error screenshot for us to clarify.
Thank you! Yours truly, ASRock TSD
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Posted By: cooksterni
Date Posted: 08 Jan 2020 at 5:18am
Please see screenshot
https://imgur.com/a/xEC2IwK
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Posted By: ASRock_TSD
Date Posted: 10 Jan 2020 at 11:24am
Dear Cooksterni,
Please update the latest AMD VGA driver from AMD website and try it again. https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt
Thank you! Yours truly, ASRock TSD
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Posted By: cooksterni
Date Posted: 16 Jan 2020 at 6:02am
thank you for your help. With the AMD update in Jan it seemed to have worked.
Vbios is updated i believe
Thanks again
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