AMD Motherboards - RAM Issue X399 Professional Gaming

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RAM Issue X399 Professional Gaming

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13340
Printed Date: 24 Nov 2024 at 5:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RAM Issue X399 Professional Gaming

Posted By: chris1995
Subject: RAM Issue X399 Professional Gaming
Date Posted: 03 Jan 2020 at 10:09pm

I am in QUAD channel memory mode and can currently only detect 98 of 128GB of my RAM, due to RAM not being detectable in DIMMs C2 and C1.

What I have tried:

I have tried moving around the RAM to verify that it was not the RAM sticks that were defective, and noticed that DIMMS C2 and C1 never detect RAM.

I have tried updating the BIOS to the latest version.

I have tried two sets of 8 by 16GB sticks (Vengeance and Dominator Plat, both at 2666MHz).

Please let me know of anything else to try, or if I should just RMA the MOBO.

PC SPECS:
CPU 2970WX
GPU 2070
3x 2TB M.2 Samsung Plus

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Christopher John Eubanks