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asrock 970 pro3 r2.0 caught flame

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1336
Printed Date: 20 May 2024 at 12:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: asrock 970 pro3 r2.0 caught flame
Posted By: Nahpets84
Subject: asrock 970 pro3 r2.0 caught flame
Date Posted: 26 Nov 2015 at 12:47am
Hi,

Last januari I build a new pc and with the asrock 970 pro3 r2.0 motherboard. Now this morning I started the pc and right away something was smelly..  I looked under the desk and it looked like the computer case just spawned a Red Dwarf inside it. Quickly turned the powersupply of but it was to late.

Went to the shop and got a new board (same version and all) but when i start the computer the monitors stay on black. Checked the input etc -was fine.

Switched the videocard with another one, no action on the monitor. Put the videocard in another pc and it worked as intended.

so new motherboard is fine, the videocard seems fine.. what else could produce such eerly silence?



Replies:
Posted By: wardog
Date Posted: 26 Nov 2015 at 1:26am
Originally posted by Nahpets84 Nahpets84 wrote:

I looked under the desk and it looked like the computer case just spawned a Red Dwarf inside it.
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Red Dwarf! You Sir made my day with that reference. ROTFLMAO I am. Thanks.

Dare I ask where on the board this fiery swallowing of nearby components began?



As to the vid card, try clearing your BIOS.

Also, is it in the same slot as before? Sometimes, just sometimes .........


Posted By: wardog
Date Posted: 26 Nov 2015 at 4:05am
Also, I hate to infer this, but did maybe the 4-6-8-pin power from the PSU fail?

Maybe switch PCI-E cables from the PSU,,,,, and or swap to another PCI-E socket on the PSU if it's modular and has another PCI-E "port' to try
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Posted By: Xaltar
Date Posted: 26 Nov 2015 at 4:25am
In a situation like yours it is most likely the voltage regulators that caught fire, sadly that means it is highly likely that the circuitry inside them fused as the heat melted them. This would have likely caused a voltage surge to the CPU and taken it out too. You can try another PSU, there is a chance that it may have been damaged but in my experience, whenever a board actually catches fire the CPU is usually killed in the process.

Once you do get the system running again you will want to invest in a top down blowing aftermarket cooler to help cool the power circuitry, ASRock actually recommends this in their user manuals for CPUs of 125w or higher.


Posted By: PetrolHead
Date Posted: 26 Nov 2015 at 9:19am
Probably a good idea to check the RAM as well, just to be sure. Also, it might be good to list your full system specs (CPU, cooler, RAM, GPU, PSU) and whether you've overclocked your computer or not. Maybe there's something that could have contributed to the birth of that red dwarf. While it must have been quite a sight, I doubt you'd want to see it again any time soon.


-------------
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: parsec
Date Posted: 27 Nov 2015 at 2:42pm
Originally posted by Nahpets84 Nahpets84 wrote:

Hi,

Last januari I build a new pc and with the asrock 970 pro3 r2.0 motherboard. Now this morning I started the pc and right away something was smelly..  I looked under the desk and it looked like the computer case just spawned a Red Dwarf inside it. Quickly turned the powersupply of but it was to late.

Went to the shop and got a new board (same version and all) but when i start the computer the monitors stay on black. Checked the input etc -was fine.

Switched the videocard with another one, no action on the monitor. Put the videocard in another pc and it worked as intended.

so new motherboard is fine, the videocard seems fine.. what else could produce such eerly silence?


Apparently the board was damaged, prompting you to get a new board? The PSU seemed fine otherwise? I wonder if the PSU was damaged, or possibly the cause of the initial disaster.

Your CPU may have been damaged when the board or PSU died. The memory could be damaged too.

Some description of what the actual damage looked like would help, as well as a list of your components.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Nahpets84
Date Posted: 30 Nov 2015 at 12:27am
Dare I ask where on the board this fiery swallowing of nearby components began?
As to the vid card, try clearing your BIOS.
Also, is it in the same slot as before? Sometimes, just sometimes .........

It was on the left side of the cpu slot, there are several of the black chips there and in between the 1st and 2nd was the place where the fire started. http://i.imgur.com/yFNrQIo.jpg

Since I didn't have the right components at home I went back to the store to let them check it. It turned out that the cpu was fried to. (as you stated Xaltar)

So motherboard is burned and under RMA to Asrock. I bought a new one in the meantime (same Asrock type etc). CPU was defect due to powersurge and I got that replaced by the local store

My setup
Cooler Master Hyper 412S - Koeler voor processor - 120
mm - Socket 1156, 1155, 1150, 2011, FM2, FM1, AM3, AM2
Toshiba DT01ACA100 - Vaste schijf - 1 TB - intern -
3.5" - SATA 6Gb/s - 7200 tpm -buffer: 32 MB  
AMD Black Edition - AMD FX 8320 - 3.5 GHz - 8-kern - 8
threads - 8 MB cache - Socket AM3+ - Box 
Kingston SSDNow V300 - Solid state drive - 120 GB -
intern - 2.5" - SATA 6Gb/s
ASRock 970 Pro3 R2.0 - Moederbord - ATX - Socket AM3+ -
AMD 970 - USB 3.0 - Gigabit LAN - HD Audio (8-kanaals)
Be quiet! Pure Power L8-400W - Voeding ( intern ) -
ATX12V 2.3 - 80 PLUS Bronze - 400 Watt -
Asus R9270-DC2OC-2GD5 - Grafische kaart - Radeon R9 270
- 2 GB GDDR5 - PCI Express 3.0 x16 - HDMI, DVI-D,
DVI-I, DP
Kingston HyperX FURY Red Series - 2 x 8 GB -
DIMM 240-pins - DDR3 - 1333 MHz / PC3-10600 - CL9 - 1.5





Posted By: Xaltar
Date Posted: 30 Nov 2015 at 2:13am
I am sorry to hear I was right. It can be very costly when something like this happens Unhappy


Posted By: PetrolHead
Date Posted: 30 Nov 2015 at 4:39am
I see a few issues straight away:

-You are using the wrong type of CPU cooler for this motherboard and CPU combination. It is enough to cool the CPU, but for this motherboard you also need to provide cooling for the VRMs, which is why ASRock specifies that a top-down blowing model needs to be used with this CPU. I would recommend you keep the current cooler and instead get a spot fan blowing air on the VRMs and the socket, but since the motherboard has so few fan connectors and you need to keep the case ventilated as well, you may not have this choice. If you don't provide additional cooling for the VRMs and the socket, chances are the new board might not last as long as it should.

-I think it's pretty safe to say your PSU is not enough for your system. You have a 125W TDP CPU, a 150W TDP GPU, a HDD and an SSD. Under full load your computer can require 400-500W, making your current PSU very underpowered. Not only that, but the Tom's Hardware lists the Be Quiet! Pure series as a tier 3 PSU, of which they state:

"Some Haswell compatible, some not (maybe unconfirmed). Still safe to use and stable, just lower quality components. Not really ideal in serious overclocking or super-high load situations, such as a Bitcoin mining rig or a high end gaming system."

In other words the PSU is not likely to produce very high quality power at high loads, which your system will subject it to if you try to do anything demanding with it. I think it is a very real possibility that the PSU contributed to the birth of that Red Dwarf.

So, here's my advice:

1. Get a new PSU, preferably in the 650-750W range, or even higher. And not just any PSU, a quality brand. Read reviews online and check out the Tom's Hardware PSU tier list 2.0.

2. See to it that the VRMs and socket get more cool air than what they've been getting. Either find a way to install a spot fan, or change the CPU cooler.


-------------
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: wardog
Date Posted: 30 Nov 2015 at 6:00am
http://outervision.com/power-supply-calculator" rel="nofollow - http://outervision.com/power-supply-calculator

Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.
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Posted By: ASRock Expert
Date Posted: 30 Nov 2015 at 6:07am
He don't need a 750W PSU, just a decent one that works fine.
Hi's Be-Quiet is a nice PSU that will go well on his setup.
(I prefer CWM based PSU's and Enermax PSU. My 8 years old Corsair CWM has seen stuff)

What he needs is a decent VRM based board.

He does not have a top-down blowing CPU cooler, so the VRM will fry some time in the future.

My suggestion is following:
http://asrock.com/mb/AMD/Fatal1ty%20970%20Performance/index.us.asp" rel="nofollow - Fatal1ty 970 Performance
Great price/performance board

http://asrock.com/mb/AMD/970%20Extreme3%20R2.0/index.us.asp" rel="nofollow - 970 Extreme3 R2.0
Best buy board with the 970 based chip-set.

Or some 990FX based board will all go great with his setup.







-------------
990FX Extreme 9 MOD P1.70
AMD FX 8120 4GHz 1.25V
Thermalright HR-02
Patriot Viper 2x4GB 2133MHz
Samsung 850 EVO 250GB
MSI R7970 TFIII 3GB
CORSAIR VX550W
LanCool K62 Dragonlord
ASUS Xonar D2X


Posted By: PetrolHead
Date Posted: 30 Nov 2015 at 8:15am
Originally posted by ASRock Expert ASRock Expert wrote:

He don't need a 750W PSU, just a decent one that works fine.
Hi's Be-Quiet is a nice PSU that will go well on his setup.
(I prefer CWM based PSU's and Enermax PSU. My 8 years old Corsair CWM has seen stuff)


The recommended minimum for AMD's Radeon R9 270 is between 450W-500W, depending on the source (AMD could take notes from NVidia, as this was just one more piece of information that wasn't available on AMD's site). The good news is that the TDP shouldn't be far off the truth on average (at least on a reference card):

http://www.tomshardware.com/reviews/nvidia-geforce-gtx-980-970-maxwell,3941-13.html

I'll admit that 750W would be overkill for his current system. I'll also admit that just talking about the wattage is not the whole truth, as the more important factor (AFAIK) is what sort of current the +12V rail can put out. It's just that if you get a good PSU with a bit more wattage than you need, you'll less likely have to worry about sufficient current. Also, the PSU will not be as strained, so it will probably run a bit cooler and the parts will probably last longer.

I checked a review on that specific Be Quiet! PSU and if the numbers check out, it may actually be ok. Ripple values are good, and the total power output of the +12V rail is 30A, which should fine.

http://us.hardware.info/reviews/4643/2/be-quiet-pure-power-l8-400w300w-review-good-for-budget-pcs-specifications

So, I was a bit hasty in condemning the PSU on wattage alone. The tier 3 classification still makes me a bit sceptical, though, but then again it's just a guideline.

Quote What he needs is a decent VRM based board.

He does not have a top-down blowing CPU cooler, so the VRM will fry some time in the future.

My suggestion is following:
http://asrock.com/mb/AMD/Fatal1ty%20970%20Performance/index.us.asp" rel="nofollow - Fatal1ty 970 Performance
Great price/performance board

http://asrock.com/mb/AMD/970%20Extreme3%20R2.0/index.us.asp" rel="nofollow - 970 Extreme3 R2.0
Best buy board with the 970 based chip-set.

Or some 990FX based board will all go great with his setup.


This is indeed one option. Unless there's a specific need for an mATX motherboard, I would agree that getting something bigger and more robust would make sense.


-------------
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: wardog
Date Posted: 30 Nov 2015 at 8:46am
Originally posted by PetrolHead PetrolHead wrote:


So, I was a bit hasty in condemning the PSU on wattage alone. The tier 3 classification still makes me a bit sceptical, though, but then again it's just a guideline.


Meh, that his PSU only has a 4-pin CPU power shows it is beginning to show some age on it.

That, and considering his CPU of choice, getting away from a 4+1 board would lead to longevity of the system. ie: no more Red Dwarfs spawned


IMO the 990fx boards are the way to go with an 8-core FX.
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Posted By: wardog
Date Posted: 30 Nov 2015 at 8:49am
Originally posted by wardog wardog wrote:


IMO the 990fx boards are the way to go with an 8-core FX.
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Despite what ASRock claims to support 8-core FX's in anything less than a 990FX board.

Really ASRock?
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Posted By: Nahpets84
Date Posted: 08 Dec 2015 at 2:20am
Thanks for the reply's, I see to it to fix it by either another cpu cooler with top cooler or just buy a new computer in total (want a top notch combo to be able to play the high end games better)


Posted By: PetrolHead
Date Posted: 10 Dec 2015 at 11:02am
Originally posted by Nahpets84 Nahpets84 wrote:

Thanks for the reply's, I see to it to fix it by either another cpu cooler with top cooler or just buy a new computer in total (want a top notch combo to be able to play the high end games better)


You can do both, unless you need to sell your current parts to get a top notch combo. ;) Personally I would probably wait a while before buying a top notch combo. I'm assuming that would mean an Intel Skylake rig, and I think it may be wise to see if those that have switched to Skylake already run into any sort of issues. Also, if you're lucky, prices might come down a bit while you wait.



-------------
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: chaox
Date Posted: 01 May 2016 at 5:07am
hi.. i have same problem my mainboard asrock 970 pro3 r2.0 caught flame after i replace old PSU (hexa 500W) to new one (Corsair 550vs)

http://s32.postimg.org/bygtb77v9/P1040571.jpg

what shall i do? must i RMA new corsair PSU??

my CPU totally dead before change PSU

i'm IT staff, ever maintenance over 50 CPU in company. this is the first time i had this experience. and too bad this happened on my own CPU...








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