ONBOARD AUDIO NO WORK
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13399
Printed Date: 08 Aug 2025 at 4:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ONBOARD AUDIO NO WORK
Posted By: flM75fQ
Subject: ONBOARD AUDIO NO WORK
Date Posted: 09 Jan 2020 at 4:48pm
I built my PC recently, it is new X470 Master SLI/ac but the sound has some problems. The rear ports do not detect any devices such as headphones or speakers.
I have tried different drivers or different ports even reinstalling Windows10 no work.
Please help. I have no idea about my system.
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Replies:
Posted By: ASRock_TSD
Date Posted: 10 Jan 2020 at 10:45am
Dear flM75fQ,
Greetings, this is ASRock TSD.
According to your question, we provide some suggestions for verifying:
1. Please enter BIOS setup and press [F9] to load BIOS default setting.
2. Please plug the speaker into an audio jack, click the speaker icon in task bar and check if the speaker is detected.
3. If HDMI Audio is used, please click the speaker icon in task bar and select the audio output to your speaker.
4. Un-install the current audio driver and restart the system. After booting into OS again, please install the following audio driver.
http://asrock.pc.cdn.bitgravity.com/Drivers/All/Audio/Realtek_Audio(v8619_UAD_WHQL_RTK).zip
Thanks!
All the best,
ASRock TSD
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