Asrock challenger tax 5700
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=13467
Printed Date: 18 Sep 2024 at 9:25pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock challenger tax 5700
Posted By: Iamkeep
Subject: Asrock challenger tax 5700
Date Posted: 18 Jan 2020 at 3:56pm
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Hi I recently purchased a asrock challenger tax 5700 and apart from the issue with the new driver giving me the stop code VIDEO_TDR_FAILURE Problem which I just use the old driver the fan also does not work when I?™m playing games, the fan spins up when I start the computer but as soon as I?™m past the bois screen it stops, I downloaded msi afterburner and it detects the gpu but it won?™t give me the temps or fan speed I also tried it in the amd control centre and it won?™t give me any readings from my gpu but still detects . Any help would be greatly appreciated.
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Replies:
Posted By: ASRock_TSD
Date Posted: 21 Jan 2020 at 3:13pm
Dear Lamkeep,
Thank you for choosing ASRock.
This is the technical support team from ASRock.
Regarding your case, please try to update the vBIOS and the latest driver from AMD official website.
vBIOS:
https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20Challenger%20D%208G%20OC/index.asp#BIOS
AMD Driver:
https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700
Thank you!
Yours truly,
ASRock TSD
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