X370 Taichi random freezes and debug code 00
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13477
Printed Date: 03 May 2024 at 11:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Taichi random freezes and debug code 00
Posted By: zalamandra
Subject: X370 Taichi random freezes and debug code 00
Date Posted: 20 Jan 2020 at 1:36am
Hi, I'm having a very annoying issue with my X370 Taichi motherboard.
Once or twice a week, completely at random, the screen freezes then after a few seconds it goes black and the dr. debug screen starts flashing the 00 code until I hit the restart button. Then the PC reboots just fine and works flawlessy for another couple of days and then the cycle repeats.
Here's everything I tried:
-Clearing CMOS (both by shorting the CLCMOS pins and by removing the battery for a few hours);
-Upgrading and downgrading bios version (currently I'm at 5.60);
-Reseating RAM and CPU;
-Checking the RAM with memtest86;
-Cleaning the chipset and changing the chipset's thermal pad (because the stock one was leaking a supposedly conductive oil);
-Removing my 3.4Ghz OC and XMP profile;
-Changing the power supply idle control option to "typical";
Here's my configuration:
-Ryzen 1600;
-G.Skill TridentZ 3200Mhz CL14;
-XFX RX480 8GB;
-Samsung 860 EVO nvme ssd;
-Seasonic 850W Focus+ PSU;
Can anyone help me? I picked this motherboard because it was supposed to be one of the most reliable ones in the "early ryzen adopters" forums.
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Replies:
Posted By: cx5
Date Posted: 20 Jan 2020 at 11:57am
Hi zalamandra,
Consider parts aging, recommend increase tiny bit voltage to compensate to find out.
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x370taichi@3.50gen4
AX750 Optane900P SN770
3800x PosdonZro4 BarrowPWM-17w>420x140x28
XFX SWFT319 6900XT
MSI RX560 LP to get Fluid Motion BlueskyFRC 75hz
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Posted By: paologab
Date Posted: 23 Jan 2020 at 11:47pm
Hi
very same issue here.
Only 1 year old though.
Which voltage do you suggest to increase DRAM or CPU?
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AMD Ryzen 7 2700X w/Wraith prism
x470 Taichi bios 3.50
16gb HX432C16PB3K2/16 (hynix H5AN8G8NCJR-UHC)
M.2 970 EVO, SATA SSD, 2 SATA HDD
AMD Radeon RX 580 8G OC
Linux Kernel 5.4
Manjaro Stable XFCE
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Posted By: zalamandra
Date Posted: 09 Dec 2020 at 10:00pm
I still haven't found the cause of my issue, can anybody help me?
Sent several emails to asrock tech support but they never replied.
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Posted By: cx5
Date Posted: 12 Dec 2020 at 2:30pm
Hello guys,
@zalamandra
Please attache screen capture of HWinfo and show as many items as you can, I try some tricks after seeing your voltages. Also show ZenTiming newer than 1.2.1, again need to see as much as we can to reply anything useful.
On a quick note, I used to follow 1usmus dram calculator 100% but was only 99% OK, i.e. random reboot at idling once a week or twice a month.
Finally experimented my biggest solution was to increase VDDG voltage from recommended 0.95v up to 1v and solved, now 2 months without reboot from idling, no crash at games either.
surprisingly I could reduce cldo_vddp from 0.95v down to 0.9v no problem.
also can reduce VDD_SOC from recommended 1.05v down to 1v also no problem.
Just few days back I experimented chipset voltage 1.05v set in A-tuning software but to show 1.08v high, so I reduce to 1.02v in A-tuning and read 1.056v, but same night experience random reboot at idling, haha. So let it back up to 1.05v in A-tuning and read 1.08v
So, in short, reduce each voltage one type at a time until it does not boot and set it back up until boot without running mem-test at all. So you know the bare minimum of each voltages.
After knowing absolutely all minimum then run QUICK mem-test, don't waste hours, I would guess sure fail, which is fine....... then up voltage again one type at a time and run mem-test, if that one have no effect then leave it back to it's minimum and try another. This only works if one item needs more voltage, does not show solution if two items need more voltage, so mix item if need.
I'm now Load-Line-Level all auto. ProcODT auto, CAD BUS auto, only input timing from 1usmus calculator and change voltages.
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x370taichi@3.50gen4
AX750 Optane900P SN770
3800x PosdonZro4 BarrowPWM-17w>420x140x28
XFX SWFT319 6900XT
MSI RX560 LP to get Fluid Motion BlueskyFRC 75hz
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Posted By: cx5
Date Posted: 12 Dec 2020 at 3:12pm
I suppose I must say must start from all high voltages to find the minimum bootable then minimum windows stable / game stable.
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x370taichi@3.50gen4
AX750 Optane900P SN770
3800x PosdonZro4 BarrowPWM-17w>420x140x28
XFX SWFT319 6900XT
MSI RX560 LP to get Fluid Motion BlueskyFRC 75hz
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