Thunderbolt 3 AIC R2.0 Fatal1ty H370 Performance
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13522
Printed Date: 04 Aug 2025 at 10:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Thunderbolt 3 AIC R2.0 Fatal1ty H370 Performance
Posted By: Jkin
Subject: Thunderbolt 3 AIC R2.0 Fatal1ty H370 Performance
Date Posted: 27 Jan 2020 at 4:07am
Hello,
is it true that a Thunderbolt 3 device must be connected to have Thunderbolt 3 device show up in the device manager?
Setup:
Thunderbolt 3 AIC R2.0 + Fatal1ty H370 Performance
So far the card lights up blue and USB-C devices work. Since I do NOT have a Thunderbolt 3 device yet, I can't test TB3 function.
I am worried since no TB3 device shows up in device manager.
Thanks for your input on this matter.
regards
Jkin
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Replies:
Posted By: tadekm
Date Posted: 31 Jan 2020 at 9:50am
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Do not expect for answer from ASRock. No one from ASRock tech stuff reading and care about those posts. Even they are not responding via email...
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Posted By: ASRock_TSD
Date Posted: 05 Feb 2020 at 10:38am
Dear JKin,
Thank you for posting your query to ASRock forum.
Regarding your question about the TB3, it is required to plug a thunderbolt device to the thunderbolt AIC card in order for the thunderbolt information to show up under the Win10.
If a type C storage device is plugged, it will show up under the category of the disk drives under the device manager.
With thanks,
ASRock TSD
Kindly be noted that posts on the forum will be opened for discussion for a few days until ASRock tech support provides any feedback.
If there is an urgent matter that needs to be solved, please fill out the form in the following link for quicker support.
https://event.asrock.com/tsd.asp?ln=en
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Posted By: tadekm
Date Posted: 08 Feb 2020 at 4:58am
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