X570 Phantom Gaming 4 - PC waking up from sleep
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13564
Printed Date: 08 Aug 2025 at 1:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 Phantom Gaming 4 - PC waking up from sleep
Posted By: kamild1996
Subject: X570 Phantom Gaming 4 - PC waking up from sleep
Date Posted: 31 Jan 2020 at 6:19pm
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Hey, I just bought the board mentioned in the title. All good, much better than a certain MSI B450 motherboard, but there's just one problem I have with it. When I suspend my PC, after a random amount of time (usually in about 10 minutes) it will wake up from sleep without my intervention. When I check "powercfg /lastwake", Windows claims it was woken up by a "Power Button". Which doesn't make sense, if my case's power button was spontaneously firing at random intervals for some reason, my pc would be shutting itself off randomly, wouldn't it? And that does not occur. I'm certain it's the motherboard. This is the only part I swapped in my Pc, there's been no other changes, that includes the system (that wasn't reinstalled). On my previous motherboard I did not have this issue at all. What could be the issue? In BIOS, I do not have any wake sources enables (incl. mouse/keyboard, wake to Lan and some other options listed there that I don't remember). |
Replies:
Posted By: kamild1996
Date Posted: 02 Feb 2020 at 2:47pm
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Well, after enabling Deep Sleep, it worked for one day, but today it woke up by itself again :( Still waiting for your suggestions. |
Posted By: ThreeDee
Date Posted: 04 Feb 2020 at 1:32am
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just swapping mobo's out without a fresh install .. you can run into oddities. Things to try though.. double check your system panel connections go through device manager and show hidden devices .. look for exclamation marks first off .. I've done mobo swaps and I'd go through and uninstall all grayed out stuff and then reboot. Download latest AMD chipset drivers then Uninstall AMD chipset drivers in add/remove programs/apps.. reboot and install chipset drivers you just downloaded. Install appropriate latest BIOS for whatever CPU you are running. I'm guessing just uninstalling/reinstalling chipset drivers might cure your woes though .. ------------- |Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15| |
Posted By: kamild1996
Date Posted: 04 Feb 2020 at 1:42am
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Thanks ThreeDee. Before swapping the motherboard, I did remove all Ryzen related stuff (incl. chipset driver, Ryzen Master, but also LAN and audio drivers), and I installed the chipset drivers again after the change. I'm not really feeling like reinstalling Windows because of that, not enough time and too much risk in making a data losing mistake for me :) I went through Device Manager and I'm not seeing any exclamation marks or devices with missing drivers. I will uninstall "all grayed out stuff" though. I am on the latest BIOS. I will test for a week and I'll let you know whether it's fixed or not. |
Posted By: kamild1996
Date Posted: 04 Feb 2020 at 1:46am
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Man, these forums really need a way to edit your own posts... Forgot to mention, yes I did check my front panel header connections, everything seems to be in its proper place. I was thinking about messing around a bit (eg. moving the "RESET SW" connector to the right of the header and rotating it, and connecting "POWER SW" sideways to use a different GND pin), might be something I'll try if cleaning up removed devices doesn't help. I'll also be getting a new case, most likely this week. Yet another thing to check, I quite doubt my current case's power switch is faulty but I'll be giving it a shot whether or not I want it :) |
Posted By: ThreeDee
Date Posted: 04 Feb 2020 at 1:49am
yeah ..not being able to edit your own posts is a bit ..annoying  ------------- |Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15| |
Posted By: kamild1996
Date Posted: 23 Feb 2020 at 2:56pm
| Arriving a bit late, but with good news - ever since I've done the mentioned things (tl;dr: removed all unplugged devices in device manager, reinstalled AMD's chipset driver), the sleep issues are no more. Thanks! |