AMD Motherboards - Windows install - media driver is missing

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Windows install - media driver is missing

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13577
Printed Date: 08 Aug 2025 at 6:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Windows install - media driver is missing

Posted By: liblamb
Subject: Windows install - media driver is missing
Date Posted: 01 Feb 2020 at 1:42pm

I am trying to install Windows 10 on a new computer. Windows provides the following error message, "A media driver is missing." What media drivers do I need? I have tried most if not all of the drivers on the motherboard and GPU DVDs. I have tried two different ISOs. Linux Fedora 31 works fine on the computer.

I have tried moving the USB installation media when that error shows. Some site suggested that would work but it has not for me.

Motherboard: B450M Pro4
CPU: AMD Ryzen 5 2600
GPU: Radeon RX 550
SATA III SSD

Thanks for any help you all might have.

Replies:

Posted By: Reset
Date Posted: 01 Feb 2020 at 4:07pm

BIOS should be the 3.50 and the only driver important for installation would be the SATA driver.
But only if it is set to RAID.

Posted By: liblamb
Date Posted: 02 Feb 2020 at 12:14am

I recently bought the motherboard and it came with UEFI version P3.60. I am not using RAID but pointed the installation to each of the AMD-RAID drivers on the DVD that came with the motherboard but it continued to say "No new devices drivers were found..."