Intel Motherboards - USB ports not working on B250 Pro4

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USB ports not working on B250 Pro4

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13584
Printed Date: 04 Aug 2025 at 12:40pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: USB ports not working on B250 Pro4

Posted By: Kev
Subject: USB ports not working on B250 Pro4
Date Posted: 02 Feb 2020 at 11:33am

The USB ports on my B250 Pro4, I believe the connector is plugged into the correct spot. The fans are running so, I don?�t think the board is fried. It?�s brand new and I haven?�t been able to install windows on it yet either. So I?�m not sure what to do help would be greatly appreciated.

Replies:

Posted By: ASRock_TSD
Date Posted: 04 Feb 2020 at 8:13pm

Dear Kev,

Thank you for posting your query to ASRock forum.

This forum is a great place to have your question answered.

For your question about USB ports, have front and back USB ports been tried?

If it only happens with the front panel, kindly try to change the front panel.
If it happens with all of the USB ports, please try with different USB disk.

After trying all of the above could still not solve the problem, please provide the BIOS version that you have with your system we will check further.

With thanks,
ASRock TSD