AMD Motherboards - BT suddenly stop working

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BT suddenly stop working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13652
Printed Date: 08 Aug 2025 at 9:12am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: BT suddenly stop working

Posted By: Makona
Subject: BT suddenly stop working
Date Posted: 14 Feb 2020 at 11:17am

Dears,

I am facing a issue after using this board X370 Taichi half year later.
The Bluetooth is not working anymore. I check device manager and it say that ?�Currently, this hardware device is not connected to the computer(code 45)??
I have reinstall win10 and drivers but no help.
Is there anyway can let BT work again.
It would be appreciate.

Replies:

Posted By: ASRock_TSD
Date Posted: 14 Feb 2020 at 12:02pm

Dear Makona,

Greetings, this is ASRock TSD.

Regarding your question, we provide some suggestions for you:

1. Please download the Bluetooth driver from below link:
http://www.asrock.com/MB/AMD/X370%20Taichi/index.asp#Download
2. Please verify with different Bluetooth devices and make sure if it is device related.
3. Please clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Taichi.pdf
4. Please remove the Wi-Fi dongle from the motherboard and check if Wi-Fi card connector is connected properly.

Thanks!

All the best,
ASRock TSD