Print Page | Close Window

MBoard not Windows 10 compatible

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1374
Printed Date: 23 Sep 2024 at 2:35am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: MBoard not Windows 10 compatible
Posted By: shane49
Subject: MBoard not Windows 10 compatible
Date Posted: 30 Nov 2015 at 9:10am
I'm really annoyed, I have a custom build PC with an ASROCK B75M R2.0 motherboard. I've just spent 1.5 days trying several attempts to upgrade the PC to Windows 10 Build 10586, but with a variety of failure messages. Just had an online chat session with a Microsoft Tech and the end result was the Tech informed me my motherboard is not compatible with Windows 10. As "mother" is hardly likely to agree to a new desktop, I guess I'm stuck with Win 7 for the life of the PC. 



Replies:
Posted By: wardog
Date Posted: 30 Nov 2015 at 3:53pm
Well first of you should expect problems with BETA software. Never mind BETA software from Microsoft. And then, a BETA operating system from Microsoft. C'mon. Really?

Your B75 is indeed supported by Windows 10, be it x86 or x64.
< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: Xaltar
Date Posted: 30 Nov 2015 at 4:10pm
You can try using the drivers for the http://www.asrock.com/mb/Intel/B75M-DGS%20R2.0/?cat=Download" rel="nofollow - B75M-DGS R2.0 , it uses the same chipset and most likely all the same controllers as your board. The drivers are provided by their respective component vendors so they will work with your board. I also do not see any BIOS updates for the board I linked to that add support for windows 10 so it is unlikely that a BIOS update will be needed for your board to support windows 10.

Generally when you cannot find drivers for a particular board it is a good idea to look at other boards on the same chipset (B75 in this case) and see if any of them have the drivers you need. The only differentiating factor between different boards on the same chipset is utility, all the core components will be the same but some may add an additional or different controller for LAN, SATA RAID or other such features. As your board is a fairly straight forward mATX offering you shouldn't encounter any issues with the drivers I linked above.

I would not trust anything MS tech support tells you regarding hardware, they are well known to be impatient and intolerant. As soon as any issue becomes irksome they tend to blame the hardware and redirect you to the manufacturer's support page. This attitude is all too common with software vendors. Don't get me wrong, MS support isn't bad, they just like to pass the buck. 

http://www.asrock.com/microsite/Win10/" rel="nofollow - Here is the ASRock Windows 10 mini site, it lists all the boards that have had Windows 10 drivers added. If you can't find a driver for your board on the page I linked above then look through here and check other B75 board's drivers.


Posted By: wardog
Date Posted: 30 Nov 2015 at 4:18pm
That is the same motherboard I was comparing to Xaltar. Took a couple of clicks on others but then that one showed 10.

@ OP

A B75 is a B75. Just like an ALC662 is and ALC662. Same with Realtek 8111E. Same with ASM1061.
(edited out the following: Looks like the ASMedia driver is the one you'll not need.)
Get the Win10 ASM1061 driver from the http://www.asrock.com/mb/Intel/B75%20Pro3-M/?cat=Download" rel="nofollow - B75 Pro3-M Win10 download page


Intel ME and INF also req'd.

Now would be a good time to update your BIOS to 1.6 too if not there now.


Edited Post
< id="kpm_plugin" ="application/x-KPMPlugin">
< id="kpm_plugin" ="application/x-KPMPlugin">
< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: wardog
Date Posted: 30 Nov 2015 at 4:30pm
Originally posted by shane49 shane49 wrote:

I'm really annoyed, I have a custom build PC with an ASROCK B75M R2.0 motherboard. I've just spent 1.5 days trying several attempts to upgrade the PC to Windows 10 Build 10586, but with a variety of failure messages.
< id="kpm_plugin" ="application/x-KPMPlugin">


What "variety of failure messages" are you intoning here? From what devices?

Also, I edited my post above.


Posted By: shane49
Date Posted: 01 Dec 2015 at 7:27am
Build 10586 November update is not Beta software


Posted By: shane49
Date Posted: 01 Dec 2015 at 7:29am
My Windows 10 Upgrade fiasco ?? Novermber 29th & 30th 2015

Upgrade attempt #1

0xC1900101-0x20017

Failed in SAFE_OS phase with error during BOOT operation

Researched this error message and applied some of the suggestions, uninstalled wireless adaptor

Upgrade attempt #2

0x8007025D-0x2000C

Failed in SAFE_OS phase with error during APPLY_IMAGE operation

Again, researched this and applied a couple of suggestions

Upgrade Attempt #3

SYSTEM_SERVICE_EXCEPTION

Upgrade Attempt #4

0Xc1900101-0X4000D

Failed in SECOND_BOOT phase with error during MIGRATE_DATA operation

Researched, applied suggestions: disable antivirus, disconnect USB devices, disconnect internet, performed update from ISO image

Upgrade Attempt #5

0x8007025D-0x2000C

Failed in SAFE_OS phase with error during APPLY_IMAGE operation



Posted By: shane49
Date Posted: 01 Dec 2015 at 7:31am
So, how do I go about updating my BIOS ? Sounds like one of those processes that bricks your device if it goes wrong !


Posted By: wardog
Date Posted: 01 Dec 2015 at 7:48am
Anything labeled Preview Build is indeed BETA software. Slow Ring, Fast Ring, TH2. Not even declaring Final Build yet! Nothing I see resembling a product I can go to a store and purchase. BETA.

If you don't know how to update your BIOS, either read up on how to, or stay away from it altogether. Doing something haphazard while flashing is exponentially more hazardous than installing BETA OS and complaining while doing so.

There are no re-do's if you hose your BIOS. One and done.
< id="kpm_plugin" ="application/x-KPMPlugin">
< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: shane49
Date Posted: 01 Dec 2015 at 7:52am
Hey, thanks very much to you gurus who took the time to reply to my message. I may just leave it until I buy a new desktop with Win10 installed. I do have another 2 Asus laptops I have upgraded to Win10 so I'll use those to play with Win10.


Posted By: wardog
Date Posted: 01 Dec 2015 at 8:00am
Why not simply install the retail Windows 10?
< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: shane49
Date Posted: 01 Dec 2015 at 8:19am
This IS effectively the retail version of Windows 10, it is the FREE upgrade for Win 7 & 8 users, obtained either by download or ISO using Microsoft's MediaCreationTool.


Posted By: wardog
Date Posted: 01 Dec 2015 at 9:26am
Huh .?

Links please that state this 10586 Preview IS what Microsoft is providing for updating Win7 and 8.

Not a chance. "Effectively' doesn't work with me. MS would be "Effectively' shooting themselves in providing this BETA 10586 to its unsuspecting user base of millions/billions.

Download the proper Free Windows x.x to Windows 10 Update from the below link and "Effectively" resolve yours and mines problem.:
https://www.microsoft.com/en-us/software-download/windows10

I'm outta here. Something hinky ........


< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: shane49
Date Posted: 01 Dec 2015 at 1:05pm
Hah, I couldn't leave it alone eh ? I've now managed to upgrade the BIOS to v1.60, so we'll have another go at the Win10 upgrade off the ISO diskimage.


Posted By: shane49
Date Posted: 01 Dec 2015 at 1:44pm
Dead  OK, I admit defeat, good old error:

0x8007025D-0x2000C

Failed in SAFE_OS phase with error during APPLY_IMAGE operation


I'll leave it alone now !



Posted By: wardog
Date Posted: 01 Dec 2015 at 2:52pm
Originally posted by shane49 shane49 wrote:

I'll leave it alone now !



Oh you don't get off that easy! :)

Burn the ISO onto a disk and retry.

https://www.reddit.com/r/techsupport/comments/3f10oy/we_couldnt_install_windows_10/

It seems that is generated by having USB devices plugged in.
< id="kpm_plugin" ="application/x-KPMPlugin">


Posted By: shane49
Date Posted: 01 Dec 2015 at 3:07pm
The upgrade attempts ARE from a DVD burned with the ISO image, all USB devices are disconnected, Lan cable is unplugged, Antivirus & Antimalware programs disbled.


Posted By: wHOAH
Date Posted: 17 Jun 2016 at 12:08pm
I have an A780 Display Port mobo. Can you tell me if there's a BIOS update I can use to make Win10 install? Getting errors, but Win 7 installed just fine.  

http://www.asrock.com/mb/AMD/A780FullDisplayPort/?cat=Download&os=BIOS 


Posted By: shane49
Date Posted: 18 Jun 2016 at 9:18am
Should have posted earlier - all is well now, the Windows 10 upgrade eventually went through successfully and while I did have problems for a short while with it BSODing, I think that as time went on, this happened less and less until now it's pretty stable. Maybe drivers etc became available over time for the issues that were plaguing me originally. Who knows ? Maybe Windows sensed that I was pretty p***ed with it Wink


Posted By: parsec
Date Posted: 18 Jun 2016 at 1:52pm
Originally posted by wHOAH wHOAH wrote:

I have an A780 Display Port mobo. Can you tell me if there's a BIOS update I can use to make Win10 install? Getting errors, but Win 7 installed just fine.  

http://www.asrock.com/mb/AMD/A780FullDisplayPort/?cat=Download&os=BIOS 


As you can see, the last BIOS update for your board, which is an actual BIOS firmware, not the UEFI firmware type used for a while now, is from 2010. No Beta BIOS versions exist either.

But if you read this thread carefully, you'd see that it was not a BIOS/UEFI update that helped those with installation problems with Windows 10, it was later versions of Windows 10. They are using different "builds", which are newer, slightly different versions of Windows 10 that were released since the original official first release version. The standard build version now is 10586. This later build seems more compatible with older hardware. You won't see any BIOS or UEFI updates with the description "add Windows 10 compatibility".

That is, the built in drivers are compatible with more types of hardware. That is most likely what is causing the errors you get, there isn't a driver that is compatible. There's a big difference between Win 7 and Win 10, which is why Win 7 work but Win 10 does not. At some point, older hardware is left behind.

But your board's chipset and other hardware may not be compatible with Windows 10, even with the latest build. What are you using for the installation, a Win 10 disk you purchased, or an ISO installation image that you can create with the Windows 10 media creation tool. You can find that in the link below, as well as other information about installing Win 10:

https://www.microsoft.com/en-us/software-download/windows10/" rel="nofollow - https://www.microsoft.com/en-us/software-download/windows10/


-------------
http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: InZik
Date Posted: 05 Nov 2018 at 1:50pm
" rel="nofollow - Is My Motherboard,  ASRock G41M-VS3 R2.0 Compatible to Windows 10 Installations or be it Running on-Boot first the Windows 10 Installations???

I have so many attempts in the Windows 10 Boot LOGO it restarted back to BIOS then Boot Loops again and again... even i have to run it with Windows 10 USB or DVD Installers, It Restarts at WINDOWS BLUE LOGO and RESTARTS and Boot Loops again and again... take note, I update also My BIOS with Official 1.90 version of BIOS updates but to no avail, it doesn't boot on WINDOWS 10 Installations... 

https://www.asrock.com/mb/Intel/G41M-VS3%20R2.0/




Posted By: Xaltar
Date Posted: 05 Nov 2018 at 3:54pm
Take a look at this post on Tom's Hardware:

http://www.tomshardware.co.uk/forum/id-3116757/windows-support-lga-775.html

Good luck Wink


-------------


Posted By: InZik
Date Posted: 06 Nov 2018 at 8:48pm
Thanx for a timely reply, I will search about Intel Socket 775 Mboards that support Windows 10 further.


Posted By: InZik
Date Posted: 07 Nov 2018 at 3:12pm
My SL7Z8 (Intel Pentium 4 640) Can't Support Running Windows 10... Socket 775.... from Windows 7 Ultimate I firstly installed then upgraded to Windows 10 Upgrade Assistant Complains below the followings:

http://www.cpu-world.com/sspec/SL/SL7Z8.html





Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net