Intel Motherboards - Z390 phantom gaming 4

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Z390 phantom gaming 4

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13753
Printed Date: 07 Nov 2025 at 8:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z390 phantom gaming 4

Posted By: kcwsimon
Subject: Z390 phantom gaming 4
Date Posted: 29 Feb 2020 at 5:10pm

1 am using Z390 phantom gaming 4 motherboard installed with 1 m.2 SSD (on M.2_1) and 1 HDD (on SATA3_0). Then 1 have installed one more m.2 SSD on the M2_2 slot and reboot my computer. At the first time, the computer recognize both m.2 but didn't show the HDD. I then read the manual and change the HDD to other SATA slots. After changing the HDD slot from SATA3_2 to SATA 3_4, the computer can recognize the SSD on M.2_1 and the HDD but never recognize the SSD on M.2_2. What can i do?

Replies:

Posted By: ASRock_TSD
Date Posted: 02 Mar 2020 at 11:41am

Dear kcwsimon,

This is technical support from ASRock.
Thanks for posting your query to the ASRock forum.

Could you tell us the models of the M.2 that are installed to M.2_1 and M.2_2?

With thanks,
ASRock TSD