X570 PG4 LAN PROBLEM
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13781
Printed Date: 26 Apr 2024 at 11:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 PG4 LAN PROBLEM
Posted By: Zantetsuken
Subject: X570 PG4 LAN PROBLEM
Date Posted: 04 Mar 2020 at 4:17pm
Hi, I have internet issue.
After installing all the driver win10, only LAN driver fails to install and it said "Cannot install drivers. No Intel adapters are present in this computer"
Please tell what to do next, tks.
|
Replies:
Posted By: ASRock_TSD
Date Posted: 04 Mar 2020 at 4:44pm
Dear Zantetsuken,
Greetings, this is ASRock TSD.
We can install Intel Lan driver ver:23.5.2 on the X570 Phantom Gaming 4 successfully.
There are some suggestions for verifying:
1. Please re-install the Intel Lan driver ver:23.5.2 on the system. (Please remove previous Lan driver first)
http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_LAN(v23.5.2).zip
2. Install the latest LAN driver from Intel website.
https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=64404
3. Please refer to below link to re-flash MAC address.
http://www.asrock.com/support/faq.asp?id=415
4. Please check if the Ethernet cable is connected well.
Thanks!
All the best,
ASRock TSD
|
Posted By: Zantetsuken
Date Posted: 10 Mar 2020 at 3:35pm
Finally, it is fault motherboard and now i am using another one.
Everything is okay
|
|