Ram not being detected at all
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13792
Printed Date: 04 Aug 2025 at 8:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ram not being detected at all
Posted By: lolisarejustqt
Subject: Ram not being detected at all
Date Posted: 07 Mar 2020 at 8:32pm
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So I bought a new PC 3 days ago, all was working fine, and I decided to disassemble the PC so i can rearrange the cables since they were a mess. I disconnected pretty much everything but the processor (I also changed the termic paste), and now my pc detects only half my RAM, All 4 slots are working and all 4 RAM memories are working since I tried all the combinations possible and if I connect only one module at a time, the pc recognizes every time the 4gbs, but if I connect them all 4 my pc only recognizes 8GB out of 16... I already tried resetting the CMOS, and the BIOS like 2-3 times each. As I said, until I dissassembled the PC it was working just fine, with all 16 gb being recognized by the system... The 16gb are being recognized by CPU-z tho. What can I do? This is the setup: I7 2600 16 GB ram ddr3 (4x4gb) Mainbord is an ASRock H67DE3 Nvidia GTX 1060gb 6GB GDDR5 Screenshots of whatever is needed https://imgur.com/gallery/BCMqJ0P. I had all 4 slots with the memory sticks in the slots, and bios recognized only A2 and B2 ( https://imgur.com/gallery/Vj0NM2Z ) but then i got out ONLY A2 and B2, with A1 B1 previously in and... https://imgur.com/gallery/GX4WcX1 So: 100% the memory sticks are working, and the slots too XD Can it be that I updated ALL the drivers, including the BIOS using DriverBooster7 ? The default BIOS version was P1.40 and I have the P2.10 right now I don't know what should i do |
Replies:
Posted By: lolisarejustqt
Date Posted: 13 Mar 2020 at 4:59am
| need help |
Posted By: Alan80
Date Posted: 13 Mar 2020 at 9:19am
| I would suspect there is a bent pin(s) in the CPU socket. If you're very careful, they can be bent back into position. |
Posted By: Doegi
Date Posted: 19 Mar 2020 at 6:54am
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Hi, I have the same problem. Are you solved finally? |
Posted By: lolisarejustqt
Date Posted: 21 Mar 2020 at 4:30am
| I still have the problem, i don't know if it's the CPU Socket as the user above said... |
Posted By: Alan80
Date Posted: 21 Mar 2020 at 4:46am
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I had a similar issue with a brand new board. Using the two outside slots stopped the system booting. ASRock would have accepted a return (one of the few manufacturers who allow RMA for bent pins) but I carefully bent the pin back with a toothpick. Mobo has been fine for 3.5 years now. Bent pins can also cause RAM detection issues. Seems to tie in with reseating the CPU and very easy to check visually. |
Posted By: Alan80
Date Posted: 21 Mar 2020 at 4:50am
| Too much pressure from the CPU cooler/mount could also be the cause. |
Posted By: Doegi
Date Posted: 22 Mar 2020 at 12:22am
| I have the original cooler, no bent pin... how to decrease pressure? |
Posted By: lolisarejustqt
Date Posted: 22 Mar 2020 at 10:39pm
How do we decrease it |
Alan80 wrote:Posted By: lolisarejustqt
Date Posted: 22 Mar 2020 at 11:28pm
The PC boots with every RAM configuration, (except when i try to boot without any ram, obviously), the RAM is ok and so are the slots |