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(Solved)No video, just fans from C3758D4I-4L

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13865
Printed Date: 18 Jul 2025 at 12:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: (Solved)No video, just fans from C3758D4I-4L
Posted By: ndemarco
Subject: (Solved)No video, just fans from C3758D4I-4L
Date Posted: 17 Mar 2020 at 4:15am
Hello,

I'm building a NAS using C3758D4I-4L.

Memory: 2x Samsung M393A4K40BB1-CRC0Q
RDIMM 32GB 2Rx4 DDR4 2400 PC4-2400T 19200
ECC Registered

Memory inserted in blue positions.

Connections:
Memory x2
ATX power supply (from working system)
VGA monitor

Fans turn on, IPMI turns on and connects.
Can't turn power on - via header pins or via IPMI. No POST codes logged. Tried a second board. Tried memory in white connectors.

Memory appears to be correct per spec sheet. What is wrong?



Replies:
Posted By: ndemarco
Date Posted: 18 Mar 2020 at 3:40am
Hello? Anyone there?


Posted By: Xaltar
Date Posted: 18 Mar 2020 at 3:23pm
Double check all the jumper settings in your manual and make sure they are all
set correctly and that a case open sensor etc isn't causing the power on option
to be disabled. Also, see if the system powers on with the RAM removed completely.

-------------


Posted By: ndemarco
Date Posted: 18 Mar 2020 at 9:50pm
Hello.

No jumpers inhibit power on.
No messages in IPMI log.
Tried with no RAM.
IPMI power on event retries three times, then fails w/no logging.


Posted By: Xaltar
Date Posted: 19 Mar 2020 at 7:34am
Sounds like it may not like the RAM, if the behavior changes without it. If you
have some spare non-ECC unbuffered RAM you could give it a shot with that.

-------------


Posted By: ndemarco
Date Posted: 20 Mar 2020 at 8:46am
Tech support guided me through fully resetting the board. Once reset, the board started normally.


Posted By: sle3pie
Date Posted: 13 Jun 2020 at 5:16pm
Hello, does anyone have the instructions for fully resetting the board, I have the same issue with this board. Currently have 1x Crucial Memory CT16G4RFD424A 16GB DDR4 2400 ECC Registered Electronic Consumer Electronics. I have installed it in the DDR4_A1 slot.



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