Switched out RAM sticks, now computer doesn't boot
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13892
Printed Date: 18 Jul 2025 at 3:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Switched out RAM sticks, now computer doesn't boot
Posted By: zcleghern
Subject: Switched out RAM sticks, now computer doesn't boot
Date Posted: 22 Mar 2020 at 1:11am
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I have an ASRock B365M Pro4 Micro ATX LGA1151 Motherboard for a PC I recently built, everything was fine except one of the RAM sticks I bought was faulty. I ordered a replacement and swapped out the old (the one working stick) for the new ones. Now my computer doesn't seem to boot (I don't get any sound output or video output with HDMI or DVI). I tried only one of the new sticks, still didn't work. So I switched back to the old stick that worked fine before, now nothing. So I checked all the connections, reseated the GPU, did a CMOS reset by removing the CMOS battery for 5 minutes, still nothing. The RAM sticks seem to be properly connected in their slots. What could I be missing? My build is here: https://pcpartpicker.com/user/zcleghern/saved/#view=cwjGqs |
Replies:
Posted By: RLGL
Date Posted: 22 Mar 2020 at 9:53am
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Were these sticks on the build a matched set? It's best to replace in sets. ------------- Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi |
Posted By: Xaltar
Date Posted: 22 Mar 2020 at 5:20pm
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Install the new RAM and follow the steps here: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal If that doesn't get you up and running post back with the RAM model/s and capacities. Also make sure you install them in slots A2 and B2. ------------- 
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