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5700XT Taichi RGB not detected

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=13909
Printed Date: 28 Apr 2024 at 5:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: 5700XT Taichi RGB not detected
Posted By: osky087
Subject: 5700XT Taichi RGB not detected
Date Posted: 25 Mar 2020 at 5:40am
I received my taichi today. plugged it in ran the polychrome sync the program updated something and leds where working. after restart the rgb software will not detect the leds anymore and i get an error as a result:

   Theres is no Asr graphics card and Asr Usb led header.

How can i fix this issue? tried uninstalling asus aura sync and i cue from the system and cleaned the regristry still no luck everything else is working fine.   v 1.0.13



Replies:
Posted By: ASRock_TSD
Date Posted: 27 Mar 2020 at 12:18pm
Dear osky087,

Thank you for choosing ASRock.

Regarding your case, please follow the steps to try.
1. Install the latest AMD VGA driver from AMD official website.
2. Update the latest VBIOS.
VBIOS download link: http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Taichi%20X%208G%20OC+/index.asp#BIOS
Update method: http://www.asrock.com/support/BIOSVGA.asp?cat=Taichi
3. Update the LED firmware.
Download link: https://download.asrock.com/TSD/ASRock/Tools/VGA_FW_20200225.zip
Update method:
A. Download the LED firmware and unzip it.
B. Run CMD as administrator.
C. Get into the LED firmware folder.
D. Run ?œUpdate_VGA_TAICHI_191101??

Thank you!
Yours truly,
ASRock TSD


Posted By: NickDawg41
Date Posted: 05 Apr 2020 at 3:39am
Piggy-backing off of this thread...

I attempted to perform the FW update - and no dice...

It's failing. any suggestions?




Posted By: PatoLeon
Date Posted: 21 Jun 2020 at 2:49am
The link to download the firmware is down. Is there another way? I do have the same problem myself. While instaling RGB Polychrome, the computed BSOD and the GPU does not have any Led anymore and its not detected by the software.


Posted By: ASRock_TSD
Date Posted: 23 Jun 2020 at 5:25pm
Dear PatoLeon,

I have re-uploaded the RGB LED firmware to the following link.
https://download.asrock.com/TSD/Desktop/Graphics/VGA_FW_20200225.zip

Thank you!
Yours truly,
ASRock TSD


Posted By: RNOCETTIS
Date Posted: 02 Sep 2020 at 9:49am
Hi I've tried to update and my presented tha same problem. Did you find a way to solve it?


Posted By: SithSlayer96
Date Posted: 23 Dec 2020 at 12:04am
I have the Same problem too... Where can i download the FW? the link above says "Error 404"



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