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X99e-itx & Samsung 950 nvme

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1393
Printed Date: 11 May 2024 at 5:55am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X99e-itx & Samsung 950 nvme
Posted By: nox
Subject: X99e-itx & Samsung 950 nvme
Date Posted: 02 Dec 2015 at 9:08am
Hi,

I have the titled combo and when I leave the bios, the machine hangs and needs to be reset. It was fine with a data ssd. Have seen other folk on the hardocp forum with the same issue, we all have this combo. Is this a known issue or is there a workaround for this? Or is this completely new ?

Nox




Replies:
Posted By: wardog
Date Posted: 02 Dec 2015 at 4:33pm
Hey Nox,

Man, to be honest with you it doesn't look like ASRock has a new BIOS with NVME support for this board.

Contact ASRock Tech Support for "wherever' area/location you live and they'll promptly roll a BIOS to include NVMe support.

Let me know if that fails please.
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Posted By: wardog
Date Posted: 02 Dec 2015 at 4:40pm
Originally posted by wardog wardog wrote:


Man, to be honest with you it doesn't look like ASRock has a new BIOS with NVME support for this board.
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Yea. Nothing yet. I just looked in the current BETA's too.

Contact ASRock. They'll take care of you in a jiffy.
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Posted By: nox
Date Posted: 03 Dec 2015 at 7:32am
sent them a webmail earlier today (UK) - Hopefully that's the best way :)

Nox


Posted By: wardog
Date Posted: 03 Dec 2015 at 10:00am
Yea. Hang tight there. They'll fix you and the others up with a new BIOS to flash with NVMe support.

Take her back to stock when flashing. No sense running that risk.

The file they'll send will most likely be the Instant Flash variety.
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Posted By: nox
Date Posted: 03 Dec 2015 at 7:55pm
Just had the generic acknowledgement response.  Says a tech support person will contact me soon (and also to check with my vendor - but I don't think they will be able to help with this one...)  :)

Nox


Posted By: wardog
Date Posted: 03 Dec 2015 at 10:41pm
Originally posted by nox nox wrote:

.. but I don't think they will be able to help with this one...)  :)

I do.
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Posted By: nox
Date Posted: 04 Dec 2015 at 7:29am
I was talking about the vendor not being able to help :)

Asrock were awesome :) it's sorted already. They had all the bits there, replicated the fault and found a fix. Just had to disable CSM

Nox



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