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x570 Phantom Gaming ITX/TB3 PS/2 port not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13956
Printed Date: 24 Apr 2024 at 5:25pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: x570 Phantom Gaming ITX/TB3 PS/2 port not working
Posted By: zahjav
Subject: x570 Phantom Gaming ITX/TB3 PS/2 port not working
Date Posted: 01 Apr 2020 at 9:01am
I have a couple old keyboards that use the PS/2 port, but none of them are registered by the PS/2 connector on the motherboard. I haven't checked them recently, but the last time I did plug them in (~5 months ago) they worked. Now they wont even light up at all. Any Ideas?



Replies:
Posted By: ThreeDee
Date Posted: 01 Apr 2020 at 9:19am
have you messed with the PS2 Y-Cable settings under Onboard Devices Configuration?

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: BillFleming
Date Posted: 13 Apr 2020 at 10:37am
I noticed the other day on the older B450 ITX board that the PS/2 must be plugged in during bootup. It also may need to be rebooted another time for it to properly enable. (no hotplug detection) Once you get the PS/2 autodetect to enable then it should stay enabled.



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