X299E-ITX/AC troubleshoot
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13970
Printed Date: 26 Dec 2024 at 6:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X299E-ITX/AC troubleshoot
Posted By: Halebm88
Subject: X299E-ITX/AC troubleshoot
Date Posted: 02 Apr 2020 at 8:22am
Need some help with my new pc build. Below are the specs:
CPU- i9-10900x
Mobo- ASROCK X299E-ITX/AC
RAM- Corsair Vengeance SODIMM DDR4-2400 4x16gb
Video Card- GeForce GTX 1080 FTW
PSU- EVGA 850W 80+ Gold.
The computer turns on, all fans are spinning but I?™m not getting any visuals on my monitors. (Nothing is coming up, no motherboard logo, no bios) I?™ve re seated everything, cycled through the ram to see if that would work and still nothing.
Am I missing something!? Any help would be greatly appreciated!
|
Replies:
Posted By: ASRock_TSD
Date Posted: 06 Apr 2020 at 4:29pm
Dear Halebm88,
Thanks for posting!
Try to install only one RAM to each slot followed by a boot to see if it will work.
Then try clear CMOS:
To clear CMOS, please unplug the power cable then press the button on the back panel for more than 3 seconds.
If the problem persists, kindly contact the store where the motherboard was purchased from to check if the BIOS version is 2.10 or newer.
With thanks,
ASRock TSD
|
Posted By: Halebm88
Date Posted: 08 Apr 2020 at 1:47am
Does this motherboard have at least one USB port on the back to use as a BIOS flashback port so that I can update the BIOS to the correct version to allow my processor to work properly? If so, what are the steps I should take to ensure that works?
|
Posted By: ASRock_TSD
Date Posted: 09 Apr 2020 at 3:34pm
Dear Halebm88,
Thanks for the feedback.
X299E-ITX/AC does not support the flashback function.
With thanks,
ASRock TSD
|
|