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No signal to monitor at HDMI or display port

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14058
Printed Date: 20 Sep 2024 at 2:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No signal to monitor at HDMI or display port
Posted By: melgoth
Subject: No signal to monitor at HDMI or display port
Date Posted: 10 Apr 2020 at 12:53am
Just tried to assembly new pc, but can't get a signal to monitor on HDMI or display port!

MB:AsRock Z390 Phantom Gaming 7
CPU:Intel Core i9-9900K 3600
Memory:Kingston HyperX HX432C16FB3K4/128 4X32GB=128GB

Dr.Debug: jumps around 00->31->34->4C, or 00->4C

It would be very nice to get help

Thanks a lot for answers
melgoth




Replies:
Posted By: melgoth
Date Posted: 10 Apr 2020 at 2:27am
After removing 1 memory from banks A1 and B1 and performing a cmos reset, I received a signal on my monitor . Then I saw that only the memory module in A2 was recognized by the BIOS. A new reset and the repeated installation of all memory banks with the 32GB HyperX modules also led to a successful boot with a display signal. But again only the modules in banks A1 and A2 were recognized. It looks as if the memory is not recognized correctly .


Posted By: melgoth
Date Posted: 11 Apr 2020 at 1:30am
In the meantime, as I wrote before, I got a signal to the monitor, but there are still problems.

What have I done:
I removed 2 HyperX HX432C16FB3K4 / 128 memory modules from banks A1 and B1 so that only memory modules were available in banks A2 and B2. After a CLRCMOS the second start was successful, so I think that the CPU is correct and most of the board too.
However, only 1 memory module in bank A2 was recognized from the BIOS. After a second CLRCMOS, I reinstalled all 4 memory modules and started again successfully. Now only 2 memory modules were recognized by the BIOS, 1 from bank A2 and 1 from bank A1.

Memory modules were not recognized in any bank of B.

Now I flashed the bios from 1.0 to the latest 1.3. Then I put 1 memory module in B2 and booted successfully.
So I tried several configurations.
A1,B1,A2,B2 -> no boot, no display again, error code 4C
A1,A2,B2 -> no boot, no display again, error code 4C
A2,B2-> successful boot

So again maybe the memory modules are not compatible or the board has a problem in case of using more then 2 banks?



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