A320M-HDV R4.0 Microphone problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14065
Printed Date: 09 Nov 2025 at 6:25pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: A320M-HDV R4.0 Microphone problem
Posted By: Sogie
Subject: A320M-HDV R4.0 Microphone problem
Date Posted: 10 Apr 2020 at 2:28pm
With clean win10 system, when the microphone is plugged in, my device cannot get lower level sound, but this microphone work well on other boards.
I have updated the drivers, but nothing worked.
Please help to fix it,tks.
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Replies:
Posted By: ASRock_TSD
Date Posted: 10 Apr 2020 at 2:48pm
Dear Sogie,
Greetings, this is ASRock TSD.
Please right click the speaker icon at the right down corner of the desktop to Open Sound Setting.
Under Sound settings, please click Sound Control Panel at the right side, double click your speaker to Speaker Properties > Level.
Adjust Microphone and Microphone Boost to higher level as below link for reference.
https://i.imgur.com/rk4vhok.jpg
If the problem still persists, please uninstall the original Realtek driver and restart the system. After booting into OS, please install the Realtek high definition audio driver from below link.
https://www.asrock.com/MB/AMD/A320M-HDV%20R4.0/index.asp#Download
Please also install another microphone to verify.
Thanks!
All the best,
ASRock TSD
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Posted By: Sogie
Date Posted: 14 Apr 2020 at 12:27pm
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Thank you for the suggestion. Actually i had sent this board to dealer and they told us that rear audio port is faulty so that they replace a new one to me. Now everything is okay.
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