Some USB Ports Not Working x570
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14068
Printed Date: 08 Aug 2025 at 10:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Some USB Ports Not Working x570
Posted By: ItsNeverLupus
Subject: Some USB Ports Not Working x570
Date Posted: 10 Apr 2020 at 7:28pm
Hello,
referring to the manual page 3, USB 3's work on ref 11 and 9. I haven't tested the USB c (ref 10). but all other USBs have power (can charge devies) but don't register devices or external media.
Build is as below:
Taichi x570
Ryzen 7 1800x
msi Radeon Rx580 8G
gskill RGB 8GB x 2 Ram
Enermax revolution 85+ (1200W)
windows 10 64 bit
as the chip is a little older i had to do a BIOS update using the BIOS USB. That worked and is one of the USBs in question.
I went to bios and same issue with the same 4 ports.
I have triple checked my PSU connections 12V to 8 and 4 pin. the Enermax manual is specific about a split pin 8 pin to 2 x 4s that you use the one labelled 12v.. which i am..
Initially i was lazy and just slapped by old SSD in with OLD win 10 OS installed.. see if i can get that to work.. and this was the only issue after updating drivers to the AMD x570 chipset. I then reinstalled windows 10 to another 2.5"HDD i had lying around and after the amd x570 chipset drivers were installed same issue...
any advice? dead USB ports is all i can think especially with them alsno not working in BIOS...
Thanks.
|
Replies:
Posted By: RLGL
Date Posted: 10 Apr 2020 at 9:02pm
The CPU is not on the QVL for the board, might very well be the reason.
-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
|
|