5700XT Challenger Fans don't work
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=14125
Printed Date: 29 Sep 2024 at 5:49am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 5700XT Challenger Fans don't work
Posted By: humbug
Subject: 5700XT Challenger Fans don't work
Date Posted: 16 Apr 2020 at 7:02pm
| As titled, what do i do thanks :) |
Replies:
Posted By: ASRock_TSD
Date Posted: 17 Apr 2020 at 11:06am
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Dear Humbug, Thank you for choosing ASRock. Could you provide more detail about your symptoms? Have you installed the latest driver from AMD website? Also, please check your VBIOS version is the latest or not. http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp#BIOS Thank you! Yours truly, ASRock TSD |
Posted By: humbug
Date Posted: 17 Apr 2020 at 8:27pm
Hi, thank you for the reply, when the GPU is idle it just sits there very hot with the fans not spinning, if i put some load on it the current tempriture just past 90c with the junction temps past 110c and it throttles. This is intermitant, sometimes the fans work, mostly they don't, brand new install of windows. I don't know what BIOS is on mine, i'll add a GPU-Z screenshot. I'm not that comfortable with updating the BIOS, it doesn't have a dual BIOS switch so if something goes wrong the card is bricked. https://i.imgur.com/JLZt7fs.png  
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ASRock_TSD wrote:Posted By: ASRock_TSD
Date Posted: 21 Apr 2020 at 11:20am
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Dear Humbug, Thank you for your reply. Regarding your case, please help to update the vBIOS to check. The new vBIOS has improved the fan function. Update method: http://www.asrock.com/support/BIOSVGA.asp?cat=Challenger Download link: http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp#BIOS Thank you! Yours truly, ASRock TSD |