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USB devices unresponsive after boot in rebuilt PC

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14136
Printed Date: 27 Sep 2024 at 6:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: USB devices unresponsive after boot in rebuilt PC
Posted By: htimes32
Subject: USB devices unresponsive after boot in rebuilt PC
Date Posted: 18 Apr 2020 at 9:09am
After rebuilding my computer, I was able to get it powered on and working. However, when I am greeted by my Windows 7 login screen, my keyboard and mouse turn off and do not function. If I access the BIOS, they work perfectly fine. Trying to start Windows seems to disable them though.   

Specs:
AMD Ryzen 5 3600 3.6 GHz 6-Core Processor
ASRock B450M/AC Micro ATX AM4 Motherboard
G.Skill Ripjaws V Series 8 GB (2 x 4 GB) DDR4-3200 Memory
Seagate 1 TB 3.5" 7200RPM Hybrid Internal Hard Drive
Crucial BX100 250 GB 2.5" Solid State Drive


I don't know what the problem is. I suspect that Windows 7 doesn't have access to the drivers and so they shut down once I start it up. Any help or suggestions would be greatly appreciated. Thank you



Replies:
Posted By: htimes32
Date Posted: 18 Apr 2020 at 9:13am
Perhaps I should have mentioned that I replaced my old motherboard, my old CPU, and old RAM


Posted By: ThreeDee
Date Posted: 18 Apr 2020 at 11:31am
Do a clean install of Windows 10 64 bit .. you can use your windows 7 key for the install and then you'll be golden

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: htimes32
Date Posted: 18 Apr 2020 at 11:33am
I rebuilt my old rig and am currently installing Windows 10, so I do so badly hope that will be the end of my woes. Thank you!


Posted By: jdillipl
Date Posted: 18 Apr 2020 at 12:24pm
Or you could try the Windows 7 USB Patcher.

Jake

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Asrock X370 Killer SLI/ac, Amd Ryzen 7 1700, GSkill FlareX F4-2400C16D-32GFX, RaidMax Thunder V2 735W PS


Posted By: ThreeDee
Date Posted: 18 Apr 2020 at 1:38pm
Windows 7 is no longer supported and you would be fighting with something else later to get it working ..etc .. If you just want your stuff to work (unless you have actual hardware problems).. Install Windows 10

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|



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