AMD Motherboards - Lost I/O on PC; help debugging please

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Lost I/O on PC; help debugging please

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14163
Printed Date: 27 Dec 2024 at 2:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Lost I/O on PC; help debugging please

Posted By: MolyCrys
Subject: Lost I/O on PC; help debugging please
Date Posted: 22 Apr 2020 at 8:03am

Cyberpower PC Model C-series (don't buy from them)

X570 Phantom Gaming 4-CB
Radeon RX 5700 8G
16G RAM

Needed to add a second monitor, but the shield over the I/O ports was misaligned with the ports themselves, so I had to remove a fan to get to the shield and subsequently remove the shield. Upon reassembly, PC no longer outputs any signal to monitor, or takes input from any keyboard attached (num-lock does not toggle the associated light, which i'm told means it's not communicateing with the BIOS; could be wrong about that).

Please advise

Replies:

Posted By: ThreeDee
Date Posted: 22 Apr 2020 at 10:06am

That has the funky custom case?
I'd open it up and double checks all the connectors ..etc inside... if you can't tell what's not connected properly .. take all the components out of the case and see if it will fire up

If it's still under warranty . . go that route if you can't figure it out.

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