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Freshly bought B450 Gaming-ITXac freezes

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14189
Printed Date: 09 Aug 2025 at 12:41am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Freshly bought B450 Gaming-ITXac freezes
Posted By: Nickes
Subject: Freshly bought B450 Gaming-ITXac freezes
Date Posted: 24 Apr 2020 at 3:55pm
Hi folks,
I bought a new B450 Gaming-ITXac board. After installing everything correctly the mainboard/pc was just fine. Then I thought ultra fast boot sounds like a really nice feature. I turned it on and after the trouble started:
The pc restarted and freezes at the "asrock screen" where I can choose the different options like F2 to enter Bios or F11 to enter Boot Screen. No matter what I hit, nothing happens. I tried to clear the CMOS (like the manual suggests), by turning the power off and connecting the CMOS pins for 5 seconds. Unfortunately this didn't change the behaviour.
I did not saw an battery so maybe I forgot something to correctly reset the whole thing. Can anyone give me some hints?
Theoretically I could also return the board, but I'm not giving up now.

Thanks a lot in advance!

Regards,
Nickes



Replies:
Posted By: datonyb
Date Posted: 24 Apr 2020 at 10:28pm
you didnt see the battery as its hidden

its not the conventional desktop button battery in a holder

its the laptop type
look by your pcie16 slot
you will see a white connector with a red and a black cable this is the power cablees fromt the battery that is glued to the nichicon block by the rear I/O panel

disconnect this , unplug the power from the wall ,and press and hold the pc case power button for 30 seconds

this should discharge the board and reset the bios to defaults


at best guess i think your problem was maybe an old gpu that dosnt support fast boot (whatever way its something you have in system that dosnt ,so best leave it off in future)

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Nickes
Date Posted: 24 Apr 2020 at 11:58pm
Thanks for your hint datonyb. I really didn't saw the battery, I thought this was a pc speaker
After following your instructions everything worked as usual. This is great!

Thanks for this great support


Posted By: datonyb
Date Posted: 25 Apr 2020 at 12:21am
no problem mate

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold



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