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Shutdown issues TRX40 Motherboard

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14220
Printed Date: 09 Aug 2025 at 12:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Shutdown issues TRX40 Motherboard
Posted By: Richservo
Subject: Shutdown issues TRX40 Motherboard
Date Posted: 27 Apr 2020 at 8:23am
So I just built a new system using a TRX40 motherboard with a 3960x cpu. It runs flawlessly...no problems...very fast. The issue is when it shuts down. If I put it to sleep or shut down the system shuts off and shows a Dr Debug code of 00. That code is for no power to the CPU...well yeah. When I try to wake from sleep it just goes to a black screen and never opens. If I shut down I get the same error code and when I startup again it starts to post...then it goes to load the OS...but the dot wheel never shows up and it never boots.

Now...this is weird. If I THEN hold the power button to power down from the bios splash the 00 code goes away and it will boot like normal. Any idea how to fix this? This is really annoying...but thankfully not game breaking.



Replies:
Posted By: datonyb
Date Posted: 27 Apr 2020 at 9:51pm
i would start of by
double then triple checking the connectors from front panel

e.g. are the power/reset/hdd led/power led all 100% connected to the correct pins

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Richservo
Date Posted: 28 Apr 2020 at 2:28am
I double checked the manual and they seem to be correct. It only seems to happen when I shut down or sleep from windows. If I hold the power button to hard power down it shuts down properly with no 00 and starts fine. If I restart and then hard shut down after it fails to boot it starts fine. This is baffling. I'm only using one of the 2 CPU power plugs...but I'm not overlocking...so that should be fine...right? I have a 1300w PSU...so I shouldn't be short on power. And otherwise it works beautifully.



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