AMD and Intel Graphics Card - ASRock RX 5700 XT , VGA able to post but not HDMI

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ASRock RX 5700 XT , VGA able to post but not HDMI

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=14354
Printed Date: 02 May 2024 at 10:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock RX 5700 XT , VGA able to post but not HDMI

Posted By: Canuckle
Subject: ASRock RX 5700 XT , VGA able to post but not HDMI
Date Posted: 12 May 2020 at 11:31am

Recently purchased ASRock Challenger RX 5700 XT. The GPU is able to post in VGA, but when I connect an HDMI it does not work. I have just finished building this computer and I am wondering if this is driver related? I also the X570 ASRock phantom gaming 4 motherboard as well.

Any insight on this issue is appreciated.

Replies:

Posted By: ASRock_TSD
Date Posted: 19 May 2020 at 10:20am

Dear Canuckle,

Thank you for choosing ASRock.
Regarding your case, RX 5700 XT Challenger does not have VGA port, only support three DisplayPort and one HDMI port.
http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp
Have you tried all three DisplayPort and tested with different HDMI monitor?
Please also update the latest VBIOS and driver to try.
VBIOS:
http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp#BIOS
Driver:
https://www.amd.com/en/support

Thank you!
Yours truly,
ASRock TSD