onboard Ethernet port no function
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14358
Printed Date: 09 Aug 2025 at 8:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: onboard Ethernet port no function
Posted By: Skitty
Subject: onboard Ethernet port no function
Date Posted: 12 May 2020 at 5:43pm
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Good afternoon, today I install my system with X570 Phantom Gaming 4 R5, 3600 CPU with WIN10. But now I am unable to surf on the internet, after running trouble shooting it says that there is no adapter drive. So i cannot install LAN driver on it even download from INTEL official website. No sure if software or motherboard problem, could anyone help me? Best Regards, |
Replies:
Posted By: ASRock_TSD
Date Posted: 12 May 2020 at 7:40pm
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Dear Skitty, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for you to check the Network connection. 1. Please enter to BIOS setup and load BIOS default setting via [F9] key to verify. 2. Under Device Manager, please extend the Network Adapter and check if system can detect Intel(R) I211 Gigabit Network Connection(your network device) If so, please right click it to uninstall it and restart the system. After that, please download Intel LAN driver ver.23.5.2 from following link and reinstall it. http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_LAN(v23.5.2).zip 3. If possible, please reinstall a clean Windows 10 OS and check if the Ethernet can work with Windows 10 inbox driver. Thanks! All the best, ASRock TSD |
Posted By: datonyb
Date Posted: 12 May 2020 at 10:42pm
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i would also suggest downloading the LATEST chipset drivers for x570 DIRECT FROM AMD ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Skitty
Date Posted: 15 May 2020 at 12:04pm
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Actually the reason is that onboard LAN port is broken so that no matter which lan cable i cannot install into it properly. I have replace a new one from seller and everything is well. Thanks all!! |