AMD Motherboards - Fatal1ty B450 Gaming-ITX/ac not turning off...

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Fatal1ty B450 Gaming-ITX/ac not turning off...

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14415
Printed Date: 18 Oct 2024 at 8:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Fatal1ty B450 Gaming-ITX/ac not turning off...

Posted By: bahumbaba
Subject: Fatal1ty B450 Gaming-ITX/ac not turning off...
Date Posted: 18 May 2020 at 2:56pm

Hi forum,

i have the Fatal1ty B450 Gaming-ITX/ac motherboard for 6 months now and i have had issues with it since day 1.

The issue is that when i shut down Windows 10, the PC doesnt power off, Windows shuts down and i get to a black screen, but all fans in the PC is still running after shutdown and i have to hold the power button to shut it off.

What i've tried so far:
Turning off Fast Startup in Windows 10
Using Admin CMD to shut down
Deactivate Selective Suspension
Updating everything
Reinstalling Windows 10

I'm running the latest 3.70 BIOS version, the latest AMD chipset and CPU drivers and latest Windows version. Since i bought the motherboard, i've replaced my chasis and GPU, so i've had the entire build taken apart and rebuilt with a completely new Windows 10 installation. This is my current build:

Ryzen 5 3600
Gigabyte Nvidia 2070 RTX
be quiet! SFX-L Power 600W SFX
Noctua NH-L9a-AM4 CPU cooler
HyperX FURY Black 16GB DDR4 2666MHz
Fractal Design ERA ITX

Does anyone know what might prevent me shutting down the PC automatically?.

Replies:

Posted By: badm235
Date Posted: 29 Jan 2021 at 6:53am

I have the same problem. Anybody???