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B450 Pro4 NVME SSD

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14521
Printed Date: 04 Dec 2024 at 1:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: B450 Pro4 NVME SSD
Posted By: Sheeon
Subject: B450 Pro4 NVME SSD
Date Posted: 29 May 2020 at 2:23pm
Hi,
When i insert my new WD green nvme 1TB drive on this board, I cannot see it in BIOS UEFI.
This is new one so I cannot believe the problem is M.2 itself.



Replies:
Posted By: ASRock_TSD
Date Posted: 29 May 2020 at 2:32pm
Dear Sheeon,

Greetings, this is ASRock TSD.


There are some suggestions for you to verify:

1. Please refer to user manual page.27 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Pro4.pdf
2. Install PCIE M.2 SSD to each M.2 slot by turns to check.
3. If possible, please install WD green M.2 SSD to another system to check if it can work fine.
4. If possible, please install other SSDs to check if the M.2 slot is working fine.


Thanks!

All the best,
ASRock TSD


Posted By: Sheeon
Date Posted: 29 May 2020 at 2:56pm
It is awesome that asrock support my question in the shortest time.
My friend borrow his M.2 and it cannot be detected on my board. so i think it is a DOA board, i will send it to my dealer.



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