AMD Motherboards - Front audio panel issue

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Front audio panel issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14523
Printed Date: 27 Dec 2024 at 4:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Front audio panel issue

Posted By: Anju84
Subject: Front audio panel issue
Date Posted: 29 May 2020 at 2:38pm

The earphone on the front panel is not working correctly on x470 master sli.
When listening music or youtube video, the audio level is extremely low even I set it to maximum volume.
Installing website audio driver does not help, and also reinstall win10.
I have no idea now, if there anything I can try?

Replies:

Posted By: ASRock_TSD
Date Posted: 29 May 2020 at 2:43pm

Dear Anju84,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions to verify:

1. Please enter BIOS setup and press [F9] to load BIOS default settings.
2. Please connect the earphone to rear audio jack.
3. As the sound quality and volume also depend on the devices. If possible, please install other earphone devices.
4. If possible, please try to connect other speakers/headphones.

Thanks!

All the best,
ASRock TSD