AMD and Intel Graphics Card - RX-560 Snow on Screen at Wake

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RX-560 Snow on Screen at Wake

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=14557
Printed Date: 03 May 2024 at 11:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RX-560 Snow on Screen at Wake

Posted By: Brucex64
Subject: RX-560 Snow on Screen at Wake
Date Posted: 02 Jun 2020 at 11:46am

My computer is set to turn off the monitor at a certain time if no activity, but not to put the computer into sleep mode. I have a new ASRock RX-560 video card. When I do anything that "wakes" the monitor, there's snow on the screen for a couple seconds before the picture.

When I actually put the computer into sleep mode and then wake, there is no snow.

Is it normal to see that if the monitor goes off - shouldn't the picture come right on when the monitor comes back on?

I should also mention that I only have 1 monitor hooked up with a DVI-D cable. Its a Samsung S23B300 monitor. It never gave snow with an old Nvidia graphics card.

Replies:

Posted By: ASRock_TSD
Date Posted: 09 Jun 2020 at 7:41pm

Dear Brucex64,

Thank you for choosing ASRock.

Regarding your case, could you provide a video for us to clarify?
Also, if possible please help to change another cable to try.

Thank you!
Yours truly,
ASRock TSD