AMD Motherboards - Audio on/off continuously

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Audio on/off continuously

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14628
Printed Date: 09 Aug 2025 at 10:00pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Audio on/off continuously

Posted By: kesy
Subject: Audio on/off continuously
Date Posted: 09 Jun 2020 at 3:46pm

Dear,

I owned A320M-ITX for a year and now I face a problem now.
When I play music over one or few hours, the audio will on/off continuously.
And this symptom only on one of rear audio port.
I already reinstall win10 but symptom does not fix.

Please help me this case.!!

Replies:

Posted By: ASRock_TSD
Date Posted: 09 Jun 2020 at 3:53pm

Dear kesy,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions to verify:

1. Please enter to BIOS setup and load BIOS default via [F9] key.
2. Under OS, please uninstall the Realtek Audio driver from Device Manger and Control Panel>Program and restart the system. After booting into OS, pleas install following driver ver.8730.1 to try:
http://asrock.pc.cdn.bitgravity.com/Drivers/Audio/Realtek(v8730.1_UAD_WHQL_RTK).zip
3. Please play the music by other players. (software)

Thanks!

All the best,
ASRock TSD