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Audio issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14677
Printed Date: 03 Aug 2025 at 1:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Audio issues
Posted By: Blaze409
Subject: Audio issues
Date Posted: 13 Jun 2020 at 7:24am
Hi, I'm looking for some help with this audio problem I'm having. My problem is that certain sounds are too low while others are too high, and some are just messed up. This happens while I'm on Youtube, watching a movie or playing games . For example, lets say I'm playing a shooter and I fire my weapon. The sound would be extremely loud but everything else would be very quiet like characters talking, footsteps, ambience, etc. I feel like I've tried everything to fix it but nothing works. I tried updating audio drivers, loudness equalization barely helps, uninstalling and reinstalling the same audio drivers. This is a custom PC I got a couple of days ago and I've been trying to figure this out since it arrived. I'm using a ASRock Z390 Pro4 motherboard on Windows 10 1909 update. Has anyone else had this issue and fixed it? I don't know much about these types of things and I'm kinda bummed out currently. Anythings helps.


PS: I had a problem similar to this with my previous PC. It happened after a Windows 10 update back in...September 2019? I remember I was using Windows 10 1803 and my sound was completely fine, it had good bass and audio with no issues whatsoever. Then it got updated to 1903 and I noticed immediately that my sound was muffled, I had very flat sounding audio and some sounds in general were either very low or very high. That problem was never solved but I was going to get a new PC anyway so I just dealt with it. I don't know if I'm just unlucky or if there is something going else on here.




Replies:
Posted By: LewisH95
Date Posted: 13 Jun 2020 at 7:40pm
Make sure all app updates are installed, and then check whether the camera works in other applications. If the problem persists, power off and restart your device. If that doesn't resolve the issue, try clearing the camera app's cache: ... Tap Storage, and then tap Clear cache.


Posted By: Blaze409
Date Posted: 14 Jun 2020 at 1:54am
Originally posted by LewisH95 LewisH95 wrote:

Make sure all app updates are installed, and then check whether the camera works in other applications. If the problem persists, power off and restart your device. If that doesn't resolve the issue, try clearing the camera app's cache: ... Tap Storage, and then tap Clear cache.





Sorry but what do you mean when you say camera?



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