AMD Motherboards - Thunderbolt display problem

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Thunderbolt display problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14697
Printed Date: 17 Jun 2024 at 4:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Thunderbolt display problem

Posted By: Smogo
Subject: Thunderbolt display problem
Date Posted: 16 Jun 2020 at 10:49am

Dear All,

I purchase a CalDigit TS3 Plus Thunderbolt 3 Dock for my new X570 Phantom Gaming-ITX/TB3.
I connect many devices such like USB keyboard/mouse on it without any problem. But I cannot output screen from thunderbolt monitor via my RX580 card.
Is there any hint to achieve it?

Regards

Replies:

Posted By: ASRock_TSD
Date Posted: 16 Jun 2020 at 2:20pm

Dear Smogo,

Greetings, this is ASRock TSD.

To get display from Thunderbolt port, please follow the following steps:

Step 1: Use a DP cable to connect to graphics card and the "DP in" port on X570 Phantom Gaming-ITX/TB3.
Step 2: Then graphics card can get the display from Thunderbolt port.

Thanks!

All the best,
ASRock TSD

Posted By: Smogo
Date Posted: 19 Jun 2020 at 2:58pm

it works, perfect!
It is very useful information to me

Posted By: ellenich
Date Posted: 08 Sep 2020 at 12:03am

Will this drive the display as a Thunderbolt Display or a USB-C display?

I?�m looking to use an Apple Pro Display XDR with the Thunderbolt port and have the additional Thunderbolt ports on the back of the display work too.