AMD Motherboards - Polychrome stuck on detecting devices

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Polychrome stuck on detecting devices

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14698
Printed Date: 04 Dec 2024 at 1:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Polychrome stuck on detecting devices

Posted By: Lipe123
Subject: Polychrome stuck on detecting devices
Date Posted: 16 Jun 2020 at 11:30am

Yet another person with this issue but I might have some more info.

When polychrome is stuck on detecting devices my Sandisk SSD (sata3) also stops working and shows like a disk with no partition in explorer.

As soon as I end task polychrome my sandisk ssd works again. There must be something that causes the problem with this SSD?

My motherboard is a X570m pro4
The ssd is a Sandisk Ultra II 1Tb

I've already tried the Fw update on the controller and multiple versions of the polychrome software but it's always the same.
If I leave it for 30mins - 1hour it eventually opens and works but thats ridiculous.

Also please talk to the "easy anticheat" people to get this application whitelisted.
Every time I launch my game with polychrome runnning it complains that I have to close polychrome first.

Replies:

Posted By: Lipe123
Date Posted: 23 Jun 2020 at 9:48am

No response at all ? :(