AMD Motherboards - No sound from B450 Pro4 Realtek Audio driver

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No sound from B450 Pro4 Realtek Audio driver

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14703
Printed Date: 20 Dec 2024 at 4:14pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: No sound from B450 Pro4 Realtek Audio driver

Posted By: PaleBlueDot79
Subject: No sound from B450 Pro4 Realtek Audio driver
Date Posted: 16 Jun 2020 at 5:17pm

Hi everyone,

I've been wrestling with a driver issue for a couple of days now, so thought I'd post here and see if anyone can help.

I am using a B450 Pro4 motherboard, with an AMD 3600X CPU. Until recently I have been using the sound provided by HDMI from my GPU, however I want to be able to use my rear panel audio ports for a headset.

I downloaded and installed the drivers and Realtek Audio Console app listed on the B450 Pro4 download page (https://www.asrock.com/mb/AMD/B450%20Pro4/#Download).

My computer seems happy with the driver, and says that it is functioning correctly. It shows as plugged in, and audio can be seen playing in the Volume Mixer, however no sound can be heard.

I can confirm that my headset is functioning correctly, having tested it on another system. I can also confirm that a different headset also fails to play on this system.

I have undertaken every step found at https://support.microsoft.com/en-us/help/4520288/windows-10-fix-sound-problems, but to no avail.

I'm at a loss at what else to try, does anybody have any advice?

Thanks.

Replies:

Posted By: ThreeDee
Date Posted: 16 Jun 2020 at 8:15pm

Posted By: datonyb
Date Posted: 16 Jun 2020 at 10:11pm

im guessing its windows issue

e.g. down by your windows desktop clock left click the speaker icon and check it says realtek (im guessing its still saying the name of your monitor and then amd high def audio after)

simply change this to realtek

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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

Posted By: PaleBlueDot79
Date Posted: 17 Jun 2020 at 8:55am

ThreeDee wrote:

Are you plugging your headphone jack into correct port?(green)

Yep, it's definitely in the correct port, and Realtek Audio Console recognises it as such.

Posted By: PaleBlueDot79
Date Posted: 17 Jun 2020 at 8:57am

datonyb wrote:

im guessing its windows issue

e.g. down by your windows desktop clock left click the speaker icon and check it says realtek (im guessing its still saying the name of your monitor and then amd high def audio after)

simply change this to realtek

Thanks, but no, I'm selecting the Realtek Audio option.

Posted By: williacase
Date Posted: 18 Dec 2020 at 12:28pm

Something other to attempt: go into the case and totally detach front board wires and utilize just backboard. That, on the off chance that something awry in the front is jacking sound for what it's worth.

Else, it is surely seeming like your board sound is blown. HDMI sound functions admirably for me, so if that is sufficient for you simply use it. Yet, include sound cards can be had rather modest and, as per the individuals who know, numerous likewise offer a lot of unrivaled sounds, highlight sets and truly decent going with programming bundles.

On the off chance that still you don't discover any arrangement attempt by downloading and installing ASRock B450 Pro4 Realtek Audio Driver 6.0.1.8403 for Windows bundle from on the web.

Posted By: HotBird
Date Posted: 06 Feb 2021 at 2:38am

Hi everyone.
I have the exaxt same problem. Hard to believe that the sound is blown. It was working fine for 3 weeks and I never used the front jacks. Actually I never connected the front jack wires to the board until today. Nor rear neither front jacks are working anymore. HDMI sound is working fine.

Posted By: noelman8
Date Posted: 10 Feb 2021 at 12:49am

it might be that the capacitors near the onboard realtek audio chip on the OP's ASrock motherboard went bad, which caused the onboard sound to stop working altogether.

I know this from experience since it happened to me several years ago and I had to replace the motherboard with a different one

Posted By: BenjaminValles
Date Posted: 20 Mar 2021 at 12:58am

For most computer users using Windows operating systems, the default audio driver is run by Realtek HD Audio Drivers. Realtek£�s High Definition Audio Manager is a tool used to control sound on desktop or laptop computers, and it£�s the default option for Windows 10 systems. The program comes packed with great features that produce amazing sound results. If you are facing any issue regarding Realtek audio driver this https://techloris.com/realtek-hd-audio-manager/" rel="nofollow - guide can really help to fix the driver problems.

Posted By: stevegrossie
Date Posted: 25 Mar 2021 at 6:56am

I have this exact same problem - PaleBlueDot79 - did you ever solve it£
Hotbird - you£

Let me know ---thanks

Posted By: mykel24
Date Posted: 25 Jun 2021 at 2:39am

Any updates? Mine just stopped working yesterday after replacing my fans with Deep Cool RGB Fans. My setup is the same as the OP

Posted By: Passmark
Date Posted: 08 Jul 2021 at 11:36am

I had the same problem with a B550M Pro 4 motherboard in Win10.

Sound suddenly stopped working from both the front and rear ports. Instead there was just loud static. Inside Windows there was no error and sound card was still available in device manager. Using different speakers / headphones didn't fix the problem. Sound output device in Windows was verified and was correct.

Drivers were up to date. ASRock suggested re-installing them, but that didn't help.

In the end it was a hardware fault. I replaced the motherboard with an identical model motherboard (using the same boot drive, drivers, headphones and same everything else. No software was changed or re-installed).

Problem was fixed. So it was definitely a bad MB in my case.

Given that there are a number of other people complaining about the same issue in various forums, it might be a quality issue with the components in the sound card circuit (e.g. bad capacitors). But on the other had if they sold 100,000 units, a dozen failures isn't a huge amount.

Posted By: AnnaHowlett
Date Posted: 20 Dec 2024 at 1:24am

Hi there,

It sounds like you've already tried quite a few troubleshooting steps to resolve your issue! While your problem seems specific to hardware and drivers, you might also want to consider testing your audio setup with AI voice solutions to rule out software-side issues. A website like https://audiomodify.com/" rel="nofollow - https://audiomodify.com/ might be helpful to test how audio output behaves with synthesized voices.

This could provide an alternate way to diagnose whether the problem lies with hardware, drivers, or perhaps even settings in specific applications. Give it a try?�it might shed some light on the issue or serve as a temporary workaround while you investigate further.

Good luck, and I hope you resolve the issue soon!