X570 phantom gaming 4 boot red led
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14790
Printed Date: 10 Aug 2025 at 4:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 phantom gaming 4 boot red led
Posted By: losmi-bb
Subject: X570 phantom gaming 4 boot red led
Date Posted: 25 Jun 2020 at 4:49pm
Hello,
Yesterday I built the PC with the following PC components:
ASROCK Radeon RX 5600 XT 6GB GDDR6 Challenger D OC
AMD Ryzen 5 3600X
ASRock X570 PHANTOM GAMING 4
Kingston HyperX Fury HX432C16FB3K2/16
Fractal Design Focus G
KINGSTON 500GB A2000 M.2 PCIe M.2 2280 SA2000M8/500G
SEASONIC S12 II 620W
ST1000DM010
Everything was working well until booting into windows for the first time after installation. Screen just went black and after restart, couldn't boot anymore.
Both CPU and DRAM red leds turn on for a few seconds on motherboard, then both turn off and then Boot light turns on and stays on. No post.
What I tried:
Resiting CPU
Changing PCIE Slot for GPU
Trying all 4 Ram slots with each individual stick
Putting the whole configuration outside of the case on motherboard box and booting it that way
Nothing seems to work. Any ideas?
|
Replies:
Posted By: ThreeDee
Date Posted: 25 Jun 2020 at 4:55pm
do have another PSU you could try?
-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
|
Posted By: losmi-bb
Date Posted: 25 Jun 2020 at 5:21pm
|
Hmm, maybe I can borrow on of the company's PSUs and see if it works. Any other ideas that i can try in meantime?
|
Posted By: losmi-bb
Date Posted: 25 Jun 2020 at 6:20pm
|
Tried another 600w PSU, same problem, boot led is active.
|
Posted By: losmi-bb
Date Posted: 25 Jun 2020 at 7:57pm
What else I tried that didn't help:
Second GPU in both pcie slots
Second set of ram sticks, tried both sticks individually
Removing bios battery and holding shut down button for 30 seconds
Interestingly, if I remove both memory sticks, RAM and CPU leds remain on. If I add at least one stick, RAM and CPU leds turn off, but Boot led turns on.
Any ideas what to try next?
|
Posted By: posihdun
Date Posted: 28 Jun 2020 at 3:00am
|
Which slots did you insert your ram?
|
Posted By: zorrojirou
Date Posted: 13 Dec 2020 at 6:14am
|
Hi was this issue resolved? I have the exact same problem with this motherboard.
|
Posted By: posihdun
Date Posted: 17 Dec 2020 at 12:21am
|
I had this problem. My solution was to move my ram in channel 2 and 4 and make sure my connections are secure and in the right spots.
|
|