AMD Motherboards - Steel Legend x570 => sound not working properly

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Steel Legend x570 => sound not working properly

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14791
Printed Date: 09 Aug 2025 at 11:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Steel Legend x570 => sound not working properly

Posted By: Lizlliesj
Subject: Steel Legend x570 => sound not working properly
Date Posted: 25 Jun 2020 at 7:51pm

Hi

Yesterday I've installed my new pc. I booted it and it works super.

The only thing that's not working as it should, are my audio Jacks. I don't understand it, when I plug an USB-headset in the USB-connector => sound is perfect, but when I plug in my Razerheadset with 3.5 jacks (mic and headphones) I get a really crackling sound and only in 1 ear sound most of the time. My mic is working, but you can't understand me. It's just so insensitive, it's crazy.

My frontjacks aren't even found at this stage. So they aren't working.

I've already tried downloading all the drivers from the ASrock website that match with this motherboard, tried uninstalling the Realtek driver again (doesn't even work), tried doing a clean install of windows, didn't solve anything..

I don't know what else to try..

All ideas are welcome. I really hope someone can help me with this issue.