No LAN
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=148
Printed Date: 06 Oct 2024 at 10:22pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: No LAN
Posted By: aeolson
Subject: No LAN
Date Posted: 17 May 2015 at 9:38am
|
I would appreciate your help as I have lost internet. The intel adapter states "THis device cannot start (10)" in Device Manager. The Qualcomm adapter does not show up in Device Manager. The Intel adapter was working fine this morning. I have uninstalled and reinstalled the latest drivers off ASRock site for both adapters, twice. The Qualcomm port seems dead (no lights). The Intel is blinking green. This is a relatively new build (two weeks) and everything is running at stock speeds and had been running with no issues. No storms or power surges today. Checked update history and no updates installed today. X99 OC Formula 32GB RAM Thanks!
|
Replies:
Posted By: parsec
Date Posted: 20 May 2015 at 2:00pm
What is the Intel network port connected to, your router, or a network switch?
The network ports have two LEDs, one on each side, one for speed, the other indicating data transfer and link established. The LED on the bottom is the speed of the signal into the PC, and should be on continuously. The LED on top blinks when data is moving in or out.
If you only have one LED on, the bottom one, and it is blinking or on, then you aren't getting a signal from your router or switch. If the top LED is off, then there is no link established between the network chip and your router or switch.
Is a network cable connected to the Qualcomm network jack? If so, what is that cable connected to?
Both network chips can be enabled and disabled in the BIOS.
If you use Windows (no OS mentioned), did you open the Network and Sharing Center, or run the Troubleshooter, by right clicking on the network icon on the Taskbar?
|
Posted By: Xaltar
Date Posted: 20 May 2015 at 2:58pm
|
I would also recommend you run an anti Mallware app and antivirus. There are certain Malware apps that replace network driver files with edited/corrupted ones. I had a similar problem on my Athlon 5050e a few years back and it turned out to be mallware had hijacked my network settings.
|
|